Online Volunteer for Nutritional Teleorientation Calls

Online Volunteer for Nutritional Teleorientation Calls

World Food Programme (WFP)

November 6, 2025December 21, 2025Peru
World Food Programme (WFP) About
Founded in 1961 and assisting 80 million people in around 80 countries each year, the World Food Programme (WFP) is the leading humanitarian organization fighting hunger worldwide, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience. WFP’s efforts focus on emergency assistance, relief and rehabilitation, development aid and special operations. Two-thirds of its work is in conflict-affected countries where people are three times more likely to be undernourished than those living in countries without conflict. In emergencies, WFP is often first on the scene, providing food assistance to the victims of war, civil conflict, drought, floods, earthquakes, hurricanes, crop failures and natural disasters. When the emergency subsides, WFP helps communities rebuild shattered lives and livelihoods. WFP also works to strengthen the resilience of people and communities affected by protracted crises by applying a development lens in its humanitarian response. WFP is the largest humanitarian organisation implementing school feeding programmes worldwide and has been doing so for over 50 years. Each year, WFP provides school meals to between 20 and 25 million children across 63 countries, often in the hardest-to-reach areas.
Job Description
Job Posting Organization:
The World Food Programme (WFP) is the largest humanitarian organization in the world, dedicated to saving lives in emergencies and providing food assistance to build a pathway towards peace, stability, and prosperity for populations recovering from conflict and disasters, as well as the impacts of climate change. Established in 1961, WFP operates in over 120 countries and territories, employing nearly 21,000 staff members globally. The organization aims to eradicate hunger and improve nutrition, particularly for women and children, while also supporting smallholder farmers to enhance productivity and reduce losses. WFP's mission is driven by the belief that in a world of abundance, hunger should be a thing of the past, yet conflicts, climate change, disasters, inequality, and recent global challenges like the COVID-19 pandemic have left millions still facing hunger. WFP works tirelessly to deliver life-saving food to those displaced by conflict and impoverished by disasters, helping communities find sustainable solutions to the challenges they face and creating better futures for themselves.

Job Overview:
The primary purpose of this position is to contribute to improving the nutritional status of individuals affected by tuberculosis through the provision of a basic food basket, educational activities, and nutritional assessments aimed at supporting their comprehensive recovery. The overarching goal is to provide timely and varied food services for individuals affected by tuberculosis through a food card mechanism, nutritional guidance, and effective communication for proper usage. The proposed intervention seeks to implement a timely food assistance system for individuals affected by tuberculosis (PAT) using electronic food cards, nutritional education, and communication. This approach is characterized by its timeliness, user empowerment for smart purchasing, and the security" style="border-bottom: 1px dotted #007bff !important;">security and confidentiality of information. The main objective of this system is to provide PAT with complementary and varied nutrition during their treatment, facilitating access to healthy products through electronic cards. These cards will be enabled for the purchase of food and non-alcoholic beverages, following the guidelines of the Ministry of Health (MINSA), and will offer crucial support during their recovery process. The use of these food cards will be accompanied by nutritional education actions and monitoring to ensure maximum effectiveness on their well-being. A guidance call system will be implemented to assist users in making the most efficient use of the transferred resources for informed purchasing of the most nutritious foods at the best prices, along with nutritional counseling support.

Duties and Responsibilities:
As an online volunteer for the nutritional teleorientation calls assignment, you will be responsible for: - Participating in a training session covering the project framework, nutritional content, and activity flow. - Conducting teleorientation calls to the population assisted by the WFP intervention. - Ensuring quality in telephone guidance, as well as respectful and dignified treatment of individuals. - Recording information in the MoDa platform, following the guidelines provided by the WFP team. - Reporting situations and incidents to the WFP team. - Safeguarding personal data and maintaining confidentiality of the information handled, in compliance with WFP's protection policies.

Required Qualifications:
The ideal candidate should possess strong communication skills, particularly in a telephonic context, and demonstrate empathy and respect towards individuals affected by tuberculosis. Familiarity with nutritional concepts and the ability to convey information clearly and effectively is essential. Additionally, candidates should be comfortable using digital platforms for data entry and reporting, and must adhere to confidentiality protocols.

Educational Background:
A background in nutrition, public health, social work, or a related field is preferred. Candidates should have a foundational understanding of nutritional principles and their application in community health settings.

Experience:
While prior experience in telephonic counseling or nutritional guidance is advantageous, it is not strictly required. However, candidates should demonstrate a willingness to learn and adapt to the specific needs of the population served by the WFP intervention.

Languages:
Fluency in Spanish is mandatory, as the position involves communication with Spanish-speaking individuals affected by tuberculosis. Proficiency in English or other languages may be considered an asset but is not required.

Additional Notes:
This is a volunteer position, and the duration of the contract is not specified. The role is part-time and may require flexibility in scheduling calls to accommodate the needs of the individuals being served. The position is open to both national and international applicants, and while it is a volunteer role, it offers the opportunity to gain valuable experience in the humanitarian and nutritional fields.
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