Information Management Officer

Job Advertisement

Position Title: Information Management Officer
Location: Lyon
Country: France
Deadline Date: Not specified

Job Details

Job Posting Organization:
Handicap International / Humanité & Inclusion (HI) is an independent and impartial international solidarity association that operates in situations of poverty and exclusion, conflict, and disasters. Founded in 1982, HI works alongside disabled and vulnerable individuals, addressing their essential needs and improving their living conditions. The organization is committed to promoting respect for their dignity and fundamental rights. HI has implemented development programs in over 60 countries and currently has a budget of approximately 255 million euros, employing 4,794 staff worldwide. The organization strongly believes in the importance of inclusion and diversity within its structure and is committed to a disability policy to facilitate the reception and integration of people with disabilities. More information can be found at www.hi.org.

Job Overview:
The position is located within the MEAL/IM unit of the Innovation, Impact, Information (3I) Directorate and involves strong interaction with geographical and technical departments, as well as the information systems department. Under the supervision of the MEAL/IM Manager, you will be part of a team of six people responsible for facilitating the collection and utilization of operational data from the field. You will assist program teams in deploying mobile data collection tools, data visualization (dashboards, mapping, etc.), and produce cross-sectional analyses at a more global level. As a member of the 3i Directorate, you will represent the directorate's diverse expertise and refer to specialists when necessary.

Duties and Responsibilities:

• Produce the frameworks and tools necessary for data management on programs and disseminate them: Capitalization of best practices, production and updates of frameworks and toolkits, production of training materials such as guides and remote training, dissemination and promotion of frameworks and tools, and monitoring the deployment of standards related to data management.
• Respond to requests and propose analyses and visualizations of data for various entities responsible for implementing the social mission: Create dashboards on Power BI, ensure updates and evolution of existing dashboards, automate updates, maintain and evolve these dashboards, disseminate and ensure user adoption of the work, identify and propose relevant analyses responding to needs related to the social mission, and identify relevant secondary data sources for analysis.
• Provide support to MEAL and IM teams on data collection, visualization, and analysis: Administer HI's SurveyCTO server, support the deployment of SurveyCTO and/or Power BI in the field, produce necessary resources for recurring program needs on data visualization and analysis, provide expert-level support on Power BI and/or SurveyCTO, and lead the community of practice for IM managers.
• Support MEAL managers as a focal point for a specific geographical area: Be a member of the MEAL/IM focal point team, providing first-level support across the MEAL and IM scope for a designated geographical area, with 1 to 2 support missions per year.
• Participate in the organization of the MEAL/IM unit and the broader 3I Directorate: Contribute to the development and monitoring of the directorate's action plan, participate in discussions on improving IM practices led by other specialists, support the organization and availability of internal and external IM resources, and promote synergy with other 3I units and other directorates regarding information management aspects.

Required Qualifications:
The ideal candidate should have prior experience in an Information Management (IM) role or in Monitoring Evaluation Accountability and Learning (MEAL), with at least two years spent in an NGO. Proficiency in Business Intelligence tools (such as Power BI) and a solid understanding of database management are essential. The candidate must be an expert in Excel and have a strong grasp of mobile data collection tools. Additionally, the candidate should possess a sense of rigor, organization, and strong analytical skills. Fluency in both French and English, both spoken and written, is mandatory.

Educational Background:
While the specific educational background is not explicitly stated, it is generally expected that candidates possess a relevant degree in fields such as data management, social sciences, or a related area that supports the functions of the role.

Experience:
Candidates should have a minimum of two years of experience in an Information Management or MEAL role, particularly within the context of non-governmental organizations (NGOs). This experience should demonstrate the ability to manage data effectively and support program teams in utilizing data for decision-making.

Languages:
Fluency in French and English is mandatory, both orally and in writing. Additional language skills may be considered an asset but are not specified as requirements.

Additional Notes:
The position is a permanent contract starting from April 1, 202

• The organization offers strong values such as Humanity, Inclusion, Engagement, and Integrity, along with a close connection to the field through regular conferences. The position is classified as a managerial status with 34 paid leave days and 13 RTT (reduction of working time) days annually, and the existence of a CET (time savings account) to balance work-life commitments. The organization provides flexibility with a meal voucher system (60% covered by HI), a telework charter allowing for a minimum of 8 days of in-person work per month, and a sustainable mobility package covering 50% of transport subscriptions. Health and well-being benefits include mutual insurance and various internal awareness programs, along with an active Quality of Life and Working Conditions department. The organization also has a dynamic cultural, sports, and social associative life, and provides tailored HR support for new managers, including personalized training and ongoing support through monthly Q&A sessions.