Senior Operations Officer

Job Posting Organization:
The World Health Organization (WHO) is a specialized agency of the United Nations responsible for international public health. Established on April 7, 1948, WHO's mission is to promote health, keep the world safe, and serve vulnerable populations. With a workforce of over 7,000 employees, WHO operates in more than 150 countries, working towards achieving universal health coverage, addressing health emergencies, and promoting healthier populations. The organization collaborates with various partners to implement health programs and policies that improve health outcomes globally.

Job Overview:
The Senior Operations Officer position is critical in ensuring the effective delivery of WHO's core functions at the country level. The role focuses on supporting the Government in formulating, implementing, and evaluating national health policies and strategies. The incumbent will provide managerial and administrative services to facilitate program delivery, ensuring compliance with WHO's established rules and regulations. This position requires a strategic approach to managing operations, financial resources, human resources, procurement, and logistics, while also ensuring the safety and security" style="border-bottom: 1px dotted #007bff !important;">security of staff. The Senior Operations Officer will be a key member of the management team, providing authoritative advice and leading teams to deliver a full range of services in compliance with organizational policies. The role also involves guiding project proposals, supporting critical activities in public health surveillance, and ensuring effective communication and management strategies are in place.

Duties and Responsibilities:
The Senior Operations Officer will be responsible for a wide range of duties, including:

• Providing authoritative advice to the head of the WHO Country Office and staff on operations, ensuring compliance with policies and procedures.
• Leading and managing staff and operations teams in delivering services related to budget and finance, human resources, procurement, and general administration.
• Ensuring effective financial resource management, including planning, monitoring, and reporting of accounts.
• Guiding the formulation and negotiation of project proposals funded by external agencies.
• Supporting the implementation of critical activities in the National Public Health Surveillance Network transition planning process.
• Advising on and overseeing the formulation and implementation of HR plans, ensuring timely recruitment and contract management.
• Leading procurement processes for goods and services required for the country office.
• Ensuring staff security and safety services are in place.
• Planning and implementing systems for monitoring and evaluating resources in emergency settings. 1
• Representing the WHO country office in UN operations management teams and other inter-agency mechanisms.

Required Qualifications:
Candidates must possess an advanced university degree (master's) in finance, management, accountancy, economics, or business administration. A bachelor's degree or training in human resources, accounting, or related fields is desirable. Essential qualifications include a minimum of ten years of relevant work experience, including at least four years in managing and leading teams. Desirable qualifications include experience with WHO or UN organizations, operational services in developing countries, and knowledge of enterprise resource planning systems.

Educational Background:
The educational background required for this position includes an advanced university degree (master's) in relevant fields such as finance, management, accountancy, economics, or business administration. A bachelor's degree or relevant training in human resources or accounting is also desirable, indicating a strong foundation in the necessary skills for the role.

Experience:
The position requires a minimum of ten years of work experience relevant to administrative and managerial services, ensuring compliance with complex rules and procedures in both national and international settings. Additionally, candidates should have at least four years of experience in managing and leading staff or teams, demonstrating the ability to oversee operations effectively and efficiently.

Languages:
Expert knowledge of English is essential for this position. A beginner's knowledge of Hindi is desirable, indicating that familiarity with local languages can enhance communication and collaboration within the country office and with local stakeholders.

Additional Notes:
The position offers a competitive remuneration package, with an annual base salary starting at USD 103,165, along with a variable post adjustment reflecting the cost of living. Benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children. The WHO is committed to diversity and inclusion, encouraging applications from women, persons with disabilities, and nationals of underrepresented Member States. Candidates should be aware that WHO has a smoke-free environment and does not recruit smokers or users of tobacco. The organization also emphasizes the importance of vaccinations for staff members before undertaking assignments.