Data Management Officer

Job Posting Organization:
The Norwegian Refugee Council (NRC) is a humanitarian organization that provides assistance, protection, and durable solutions to refugees and internally displaced persons (IDPs) worldwide. Established in 1946, NRC operates in over 30 countries, focusing on the needs of displaced populations. The organization is committed to ensuring that the rights of these individuals are respected and upheld, and it works tirelessly to provide them with the necessary support to rebuild their lives. NRC employs thousands of staff members globally, all dedicated to the mission of helping those affected by displacement. The organization values dedication, innovation, inclusivity, and accountability, which guide its actions and relationships with both beneficiaries and partners. NRC also emphasizes safety and wellbeing in the workplace, fostering a positive culture where employees feel valued and empowered.

Job Overview:
The Data Management Officer will play a crucial role in the Information, Counselling and Legal Assistance (ICLA) programme, which aims to deliver legal aid to internally displaced and conflict-affected persons in Ukraine. This position involves managing the ICLA database, ensuring data integrity, and providing technical guidance to ICLA teams and partners. The officer will be responsible for preparing internal and external data reports, contributing to monitoring and evaluation activities, and supporting the transition to NRC's Kobli legal case management system. The role requires a strong commitment to data quality and the ability to collaborate effectively with various stakeholders to enhance the impact of the ICLA programme. The Data Management Officer will also be expected to promote technical improvements in database management and support the overall goals of the NRC in providing legal assistance to vulnerable populations.

Duties and Responsibilities:
The Data Management Officer will have a comprehensive set of responsibilities, including but not limited to:

• Ensuring adherence to NRC policies, tools, handbooks, and guidelines related to data management.
• Managing the ICLA database, including supervising data entry and cleaning processes.
• Providing technical guidance and capacity building to ICLA teams and partners.
• Preparing internal data reports for area and country office levels, as well as external reports for donors and clusters.
• Supporting data collection and processing exercises, ensuring accurate and timely data management.
• Collaborating with ICLA Project Manager to review and integrate data from implementing partners.
• Contributing to outcome monitoring activities by providing relevant ICLA data.
• Supporting the rollout of the Kobli legal case management module.
• Promoting data quality control and ensuring database backups and archiving. 1
• Collaborating closely with ICLA and Monitoring, Evaluation, and Learning (MEL) teams at both area and country office levels. 1
• Performing other data management tasks as requested by the line manager. 1
• Supporting unit staff in administration, finances, and logistics as needed.

Required Qualifications:
Candidates must possess a university degree in information technology, computer science, statistics, social sciences, or a related field. Proven experience in data management or reporting is essential, with a minimum of one year in a similar position. Documented results related to the responsibilities of the position are required. A strong interest in humanitarian work, particularly in the context of IDPs and legal aid programmes, is crucial. Previous experience in data management and reporting, especially in complex and volatile contexts, is highly valued. Candidates should also demonstrate context-related skills, knowledge, and experience, particularly with digital data collection tools such as KOBO Toolbox, and possess advanced Microsoft Excel skills. Familiarity with data management systems, including CRM and data-driven software solutions, is also necessary. Knowledge of monitoring, evaluation, and learning (MEL) processes, with a focus on data analysis and reporting, is an asset. A good understanding of data protection rules and regulations is essential.

Educational Background:
The educational background required for this position includes a university degree in fields such as information technology, computer science, statistics, social sciences, or any other related area of study. Alternatively, candidates may qualify through proven experience in data management or reporting, demonstrating their ability to handle the responsibilities associated with the role effectively.

Experience:
The position requires a minimum of one year of relevant experience in a similar role, particularly in data management and reporting. Candidates should have documented results that reflect their capabilities and contributions in previous positions. Experience working in complex and volatile contexts is highly desirable, as it indicates the candidate's ability to navigate challenging environments and adapt to changing circumstances. Additionally, familiarity with digital data collection tools and data management systems is essential for success in this role.

Languages:
Fluency in written and spoken Ukrainian and Russian is mandatory for this position, as effective communication with local stakeholders and beneficiaries is critical. Proficiency in English is considered an asset, as it may facilitate communication with international partners and enhance the officer's ability to contribute to reports and documentation.

Additional Notes:
This position is open to candidates who have the legal right to work in Ukraine. It is important to note that the organization is unable to provide work permits or visa sponsorships for this role. The position may involve working in insecure environments, and candidates should be prepared to handle such situations. The role is full-time, and candidates are expected to adhere to NRC's values and commitment to safety and wellbeing in the workplace.