Program Support Assistant

Job Posting Organization:
The Office of General Counsel (OGC) is a vital component of the organization, providing legal advice and support to ensure compliance with laws and regulations. Established to uphold the integrity of the organization, OGC plays a crucial role in managing legal risks and facilitating effective governance. The office is staffed by a team of dedicated professionals who work collaboratively to address legal issues, support whistleblower protections, and manage Freedom of Information Act (FOIA) requests. OGC operates across various jurisdictions within the United States, ensuring that legal standards are met and maintained in all organizational activities.

Job Overview:
The Program Support Assistant position is designed for individuals who are capable of providing comprehensive administrative and program support to the Office of General Counsel. This role requires a proactive approach to managing office operations, coordinating activities related to the Whistleblower Program, and offering FOIA administrative support. The assistant will be responsible for a variety of tasks that include scheduling meetings, managing travel arrangements, maintaining records, and ensuring that all correspondence is handled efficiently. The position demands a high level of organization and attention to detail, as the assistant will be the first point of contact for clients and will need to respond to inquiries while ensuring that all tasks are completed in a timely manner. The role also involves supporting various components of the Office of Inspector General (OIG) and requires effective communication and coordination with both internal and external stakeholders.

Duties and Responsibilities:
As a Program Support Assistant, your primary duties will include serving as a Confidential Assistant to the Office of General Counsel, providing essential administrative and clerical support. You will be responsible for organizing and maintaining office records, managing correspondence, and ensuring smooth workflow systems are in place. Additionally, you will act as a receptionist, responding to client inquiries and following up on pending matters. Your role will also involve supporting the Whistleblower Protection Program by processing disclosures and complaints, maintaining databases, and ensuring compliance with relevant policies. You will assist with FOIA requests by tracking deadlines, coordinating with staff, and managing records. Furthermore, you will apply established administrative procedures to improve clerical processes and maintain effective working relationships across OIG offices. Safeguarding sensitive information and complying with legal requirements will be paramount in your daily tasks, along with performing any additional duties as assigned to support OGC and Front Office operations.

Required Qualifications:
To qualify for the GS-09 grade level, candidates must possess one year of specialized experience at the GS-07 level in the Federal service or equivalent. This experience should include providing administrative support such as scheduling meetings, organizing office activities, preparing correspondence, and maintaining organized records and files. Candidates should also have experience in processing incoming program-related requests, ensuring compliance with established procedures, and effectively managing documentation. Additionally, applicants must meet time-in-grade requirements and may need to provide proof of eligibility for special employment consideration under ICTAP or CTAP.

Educational Background:
This position does not have a positive education requirement, meaning that candidates do not need to have a specific degree or educational background to apply. However, relevant experience in administrative support and program management is essential for success in this role.

Experience:
Candidates should have at least one year of specialized experience at the GS-07 level or equivalent, which involves providing administrative support, organizing office activities, and managing documentation. This experience should demonstrate the ability to follow established procedures and effectively handle program-related requests and correspondence.

Languages:
While there are no specific language requirements mentioned, proficiency in English is mandatory due to the nature of the administrative tasks and communication involved in the role. Additional language skills may be considered an asset but are not explicitly required for this position.

Additional Notes:
This position is classified as a Testing Designated Position (TDP) under the Agency's Drug-Free Workplace Program, meaning that selected applicants will be subject to random drug testing. Candidates must be U.S. citizens and are required to obtain and maintain a Secret clearance. Males born after December 31, 1959, must be registered with the Selective Service. A one-year probationary period may be required, and completion of Financial Disclosure may also be necessary. The position is full-time and may involve additional selections from this announcement based on merit.