Assistant Information Management Officer

Job Posting Organization:
NORCAP is a humanitarian organization that works to improve aid for people affected by crises and climate change. It aims to provide expertise and solutions to humanitarian, development, and peacebuilding partners, believing that collaboration is essential to reduce needs, risks, and vulnerabilities over time. NORCAP not only focuses on reducing needs but also on creating opportunities for vulnerable populations. The organization operates globally, supporting various partners to enhance their responses and develop solutions to unmet challenges. NORCAP is part of the Norwegian Refugee Council (NRC), which is dedicated to helping people forced to flee and tackling some of the world's most dangerous crises.

Job Overview:
The Assistant Information Management Officer will play a crucial role in strengthening the Protection Cluster referral mechanism in Ukraine. This position involves improving the functionality and field application of the Service Advisor tool, enhancing service mapping, and supporting partners in delivering safe and timely referrals. The successful candidate will contribute to better access to services for people affected by crises, improved data utilization, and stronger coordination among partners. The role requires collaboration with the Protection Cluster, led by the United Nations High Commissioner for Refugees (UNHCR), to ensure safe access to services and strengthen referral pathways for individuals at heightened protection risk, including internally displaced persons. The position is based in Kyiv, Ukraine, and includes travel to field locations, offered as a 6-month assignment, reporting to the Information Management Officer.

Duties and Responsibilities:
The Assistant Information Management Officer will be responsible for several key tasks: strengthening and standardizing the Protection Cluster referral mechanism to ensure safe and principled referral pathways; improving the Service Advisor tool in collaboration with developers and partners to meet operational needs; supporting service mapping and coordination to maintain consistent and accurate information across regions; conducting field missions to assist partners, identify challenges, and enhance referral practices; developing guidance materials and standard operating procedures for referral systems; delivering training and capacity-building sessions to partners on referral tools and service mapping; supporting analysis, dashboards, and reporting to enhance the use of referral and service access data; and contributing to humanitarian planning processes with information management inputs on service access and coverage.

Required Qualifications:
Candidates must possess a minimum of 3 years of experience in information management, protection coordination, or humanitarian operations. They should have strong experience with data analysis, information management tools, and data visualization. Experience working with humanitarian partners, including local organizations and civil society, is essential. Proven ability to deliver training and support capacity building is also required. Additionally, candidates should have a university degree in information management, data management, humanitarian affairs, or a related field. Familiarity with tools such as Power BI and ArcGIS is considered an advantage.

Educational Background:
The educational background required for this position includes a university degree in information management, data management, humanitarian affairs, or a related field. This educational foundation is crucial for understanding the complexities of information management within humanitarian contexts and for effectively contributing to the Protection Cluster's objectives.

Experience:
The position requires a minimum of 3 years of relevant experience in information management, protection coordination, or humanitarian operations. This level of experience is necessary to ensure that the candidate is well-equipped to handle the responsibilities associated with the role and to effectively collaborate with various partners in the field.

Languages:
Fluency in English and Ukrainian is mandatory for this position. Knowledge of Russian is considered an advantage, as it may facilitate communication with a broader range of stakeholders and partners in the region.

Additional Notes:
This position is a 6-month assignment based in Kyiv, Ukraine, with travel to field locations. Ukrainian citizenship is required for this role. The organization emphasizes a commitment to diversity, equity, and inclusion, welcoming applications from all qualified candidates. NORCAP has a zero-tolerance policy towards any form of exploitation or abuse, including sexual exploitation, abuse, and harassment. All offers are subject to reference and background checks, and an approved health certificate will be required prior to contract commencement. Feedback will be provided to all applicants within four weeks after the closing of the advertisement.