Senior Operations Officer

Job Posting Organization:
The International Finance Corporation (IFC) is a member of the World Bank Group and is recognized as the largest global development institution focused on the private sector in emerging markets. Established to foster economic development by promoting private sector investment, IFC operates in over 100 countries worldwide. The organization leverages its capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2025, IFC committed a record $71.7 billion to private companies and financial institutions in these regions, aiming to mobilize private capital and provide solutions that contribute to a world free of poverty on a livable planet. For more information about IFC's mission and operations, visit www.ifc.org.

Job Overview:
The Senior Operations Officer will play a pivotal role within the Strategy and Operations Support Vice President Unit (COSVPU) at IFC. This position is crucial for ensuring that strategic objectives are not only articulated but also translated into actionable and measurable plans that drive the mission of IFC forward. The officer will monitor progress against established milestones, proactively identify challenges, and facilitate timely interventions to maintain momentum and achieve desired outcomes. The focus will be on measurable impact, embedding strategic priorities throughout the organization, and enhancing IFC’s capacity to deliver results while adapting to evolving global development needs. The role involves leading the implementation of comprehensive change management strategies for critical strategic initiatives, acting as a trusted advisor to business leaders and project teams, and ensuring stakeholder preparedness and support for significant organizational changes. The successful candidate will be central to driving adoption and ensuring the sustainable achievement of strategic objectives.

Duties and Responsibilities:
The Senior Operations Officer will be responsible for a variety of key duties, including:

• Strategic Initiative Oversight: Provide oversight of a portfolio of corporate initiatives, monitoring overall progress, proactively identifying risks, and facilitating the resolution of cross-functional issues to ensure successful delivery against their objectives.
• Change Strategy and Planning: Develop and execute tailored change management strategies and plans for strategic initiatives.
• Impact and Stakeholder Analysis: Conduct comprehensive change impact assessments and stakeholder analyses to identify key risks, anticipate resistance, and develop targeted mitigation plans.
• Advisory and Coaching: Serve as a trusted advisor to senior leaders, business owners, and project managers, coaching them on their role and equipping them with the tools and techniques to effectively lead their teams through transformation.
• Center of Excellence: Contribute to the development and refinement of IFC’s change management methodology, tools, and templates, empowering business owners to lead smaller-scale changes more effectively.
• Collaboration: Work in close partnership with enabling functions (e.g., HR, Communications, IT, Knowledge & Learning) to ensure a coordinated and seamless approach to the implementation of strategic initiatives.

Required Qualifications:
Candidates must possess a Master’s degree along with over 10 years of professional experience, demonstrating a proven track record in leading complex initiatives, particularly in change management efforts for large-scale transformation projects. Experience within a large international organization or consulting firm is preferred. Additionally, candidates should have experience working in a multilateral development institution or a similarly complex, matrixed organization, with a strong understanding of governance structures, institutional dynamics, and cross-institutional coordination. Exceptional communication, presentation, and interpersonal skills are essential, as well as the ability to articulate complex ideas clearly and persuasively to a variety of audiences, from senior executives to frontline staff. A sophisticated understanding of stakeholder dynamics, strong analytical and problem-solving abilities, and project management skills are also required.

Educational Background:
The educational background required for this position includes a Master’s degree in a relevant field. This advanced degree should be complemented by extensive professional experience that aligns with the responsibilities of the Senior Operations Officer role, particularly in change management and strategic initiative oversight.

Experience:
The position requires candidates to have at least 10 years of professional experience, with a strong emphasis on leading complex initiatives and change management efforts. Experience in a multilateral development institution or a similarly complex organization is highly desirable, as is familiarity with governance structures and institutional dynamics.

Languages:
The mandatory language for this position is English. Proficiency in additional languages may be considered advantageous but is not explicitly required.

Additional Notes:
This position is classified under international recruitment and has a term duration of 3 years. The role is full-time and offers a comprehensive benefits package, including a retirement plan, medical, life and disability insurance, and paid leave, including parental leave. The World Bank Group is committed to being an equal opportunity and inclusive employer, ensuring that all individuals are treated fairly and without discrimination based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.