People and Culture Officer

Job Posting Organization:
FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Established with a mission to address interrelated development challenges, FHI 360 employs experts across various fields including health, education, nutrition, environment, economic development, and social marketing. The organization operates in more than 70 countries and all U.S. states and territories, showcasing its extensive reach and commitment to global development. The workforce is diverse, comprising professionals who bring a unique mix of capabilities to tackle pressing issues in communities worldwide.

Job Overview:
The People and Culture Officer position at FHI 360 is a vital role within the Asia Pacific Hub located in Bangkok, Thailand. This position is primarily focused on supporting various human resources functions, including recruitment, employee relations, benefits administration, compensation, payroll, and training and development. The officer will be responsible for inputting employee personal data into the Human Resources Information System (HRIS) and generating necessary reports. As the initial point of contact for employees regarding their personal information, the officer will also process various HR-related forms and conduct new employee orientations. This role requires a proactive approach to managing the onboarding and offboarding processes, ensuring compliance with organizational policies, and facilitating smooth transitions for employees. The People and Culture Officer will also coordinate visa processing for expatriate staff, making this role crucial for maintaining a compliant and efficient HR operation.

Duties and Responsibilities:
The key responsibilities of the People and Culture Officer include coordinating the posting of job openings on both internal and external platforms, maintaining candidate records, and managing the recruitment process from initial contact to hire date. The officer will respond to inquiries from candidates and hiring managers, ensuring a smooth recruitment experience. Additionally, the officer will coordinate visa and work permit renewals for expatriate staff, liaising with relevant government agencies and keeping track of renewal schedules. The onboarding process will involve ensuring that new employees complete necessary documentation and are oriented to FHI 360’s policies. The officer will also manage employee time reporting systems, ensuring compliance with organizational policies, and assist in payroll administration by preparing and updating employee pay information. Furthermore, the officer will support performance management initiatives and coordinate employee recognition programs, contributing to a positive workplace culture.

Required Qualifications:
Candidates for the People and Culture Officer position should possess a Bachelor’s Degree or Master’s Degree with an emphasis in business or human resources. A minimum of 3-5 years of experience in a human resources generalist role, preferably within multinational companies or international non-profit organizations, is required. Proficiency in MS Office Suite (Word, Outlook, Excel, PowerPoint, Access) and HRIS is essential. Prior experience in a non-governmental organization (NGO) is preferred, highlighting the need for familiarity with the unique challenges and practices within the sector. Strong written and oral communication skills in both English and Thai are mandatory, as effective communication with diverse staff and stakeholders is crucial for this role.

Educational Background:
The educational background required for the People and Culture Officer position includes a Bachelor’s Degree or Master’s Degree, ideally with a focus on business administration or human resources. This educational foundation is essential for understanding the complexities of human resource management and the legal frameworks that govern employment practices. Candidates should have a solid grasp of HR principles and practices, which will be critical in executing the responsibilities of this role effectively.

Experience:
The ideal candidate should have 3-5 years of relevant experience in human resources, particularly in a generalist capacity. Experience working in multinational companies or international non-profit organizations is highly desirable, as it provides insight into the diverse challenges faced in global HR management. Familiarity with HRIS and payroll systems is also important, as the role involves managing employee data and ensuring accurate payroll processing.

Languages:
Proficiency in English and Thai is mandatory for this position, as the role requires effective communication with staff and stakeholders in both languages. Additional language skills may be considered an asset, particularly if they enhance communication with diverse employee populations or stakeholders in the region.

Additional Notes:
This position is based in Bangkok, Thailand, and is open to Thai nationals. FHI 360 is an equal opportunity and affirmative action employer, committed to preventing discrimination based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, or any other characteristic protected under applicable law. The organization emphasizes safeguarding and requires all personnel to adhere to a code of conduct that prevents abuse, exploitation, and harassment. Employment offers will be subject to screening checks, including reference and criminal record checks. FHI 360 offers a competitive benefits package and supports professional development, promoting a healthy work/life balance.