Technical Officer, Quality Improvement (QI)

Job Posting Organization:
FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Established with a mission to address interrelated development challenges, FHI 360 employs a diverse team of experts across various fields including health, education, nutrition, environment, economic development, civil society, gender, youth, research, and technology. The organization operates in more than 70 countries and all U.S. states and territories, showcasing its extensive reach and commitment to global development.

Job Overview:
The Technical Officer, Quality Improvement (QI) will play a crucial role in the EpiC MNCH+N Project in Mozambique, specifically focusing on enhancing the quality of maternal, neonatal, and child health outcomes. This position involves collaborating with government partners to foster a culture of quality improvement within health services. The officer will be responsible for planning and executing activities that support provincial and district health service providers and institutions in implementing national Quality Improvement and Humanization strategies. The role requires a proactive approach to support quality improvement activities at health facilities, ensuring that the initiatives align with established guidelines and standards. The selected candidate will be based in Zambezia and will report directly to the MNCH Advisor, working closely with various stakeholders to achieve project goals.

Duties and Responsibilities:
The Technical Officer will be tasked with several key responsibilities, including:

• Supporting the MNCH Advisor in implementing and monitoring activities that provide technical support and capacity strengthening to provincial and district government stakeholders.
• Collaborating with implementing partners to develop training strategies and conduct training sessions aimed at enhancing government capacity in quality improvement.
• Planning and executing project technical assistance visits to Nampula and Zambezia provinces, ensuring that results-based financing and quality improvement initiatives are effectively implemented.
• Ensuring compliance with standard operating procedures (SOPs) during the implementation of activities.
• Leading the development and compilation of technical reports and documentation related to quality improvement efforts.
• Participating in provincial-level technical working groups focused on quality improvement.
• Managing the synthesis of monitoring data for quality-of-care indicators in health facilities and communities.
• Promoting the effective use of data by health facility staff and program partners to inform planning and monitor improvement efforts.

Required Qualifications:
Candidates must possess a medical degree or be a preventive medicine technician and/or nurse with training in public health. A minimum of 4 years of experience in implementing quality improvement programs, particularly in immunization, maternal and child health, and public health, is required. Additionally, candidates should have experience in supervising program staff, evaluating performance, and designing training programs at the district and health facility levels. Experience in providing maternal and child health clinical services and mentoring staff is also essential. Familiarity with the Zambezia province is preferred, along with demonstrated ability to build effective working relationships with government personnel and community stakeholders.

Educational Background:
The ideal candidate should have a medical degree or equivalent qualifications in preventive medicine or nursing, complemented by training in public health. This educational background is crucial for understanding the complexities of health service delivery and quality improvement in maternal and child health.

Experience:
A minimum of 4 years of relevant experience is required, specifically in implementing quality improvement programs in the health sector. Candidates should have a proven track record of direct supervision of program staff and experience in training and mentoring health professionals. Familiarity with the local health context in Zambezia province is highly advantageous.

Languages:
Fluency in Portuguese is mandatory for this position, as it is essential for effective communication with local stakeholders. Excellent oral and written communication skills in English are also required, and knowledge of the local language will be considered an advantage, enhancing the candidate's ability to engage with the community.

Additional Notes:
This position may require up to 50% travel within the provinces of Nampula and Zambezia. The role is full-time and involves working in typical office environments as well as healthcare settings. Candidates should be prepared for the physical demands of the job, including the ability to spend long hours at a computer and the capacity to lift or move light objects. FHI 360 is committed to equal opportunity employment and safeguarding practices, ensuring a safe and inclusive work environment for all employees.