Analyst

Job Posting Organization:
The European Bank for Reconstruction and Development (EBRD) is a leading international financial institution established in 199

• The EBRD's mission is to foster the transition to open market-oriented economies and promote private and entrepreneurial initiative in countries from Central Europe to Central Asia and the Southern and Eastern Mediterranean. The organization operates in over 30 countries and employs approximately 1,500 staff members. The EBRD is committed to sustainable development and aims to support projects that enhance economic growth while ensuring environmental sustainability and social inclusion.

Job Overview:
The Analyst position is integral to the operations of the EBRD, focusing on a variety of operational tasks that interface with Banking Origination, Portfolio Management, Procurement, and Treasury teams. The role involves managing the payee onboarding journey and ensuring the timely funding and execution of the Bank's payments in global markets. The Analyst will be responsible for overseeing a diverse range of products and ensuring the proper settlement of transactions. This position requires collaboration with various internal departments and external parties to ensure accurate and timely settlement of transactions while identifying and mitigating risks throughout the payment lifecycle. The Analyst is expected to adopt a continuous improvement mindset, supporting initiatives aimed at enhancing operational processes within the Operations & Service Management (OSM) function.

Duties and Responsibilities:
The Analyst will execute operational processes across middle and back office support functions, ensuring payment oversight and execution activities are performed efficiently. Key responsibilities include adhering to operational metrics related to timeliness, quality, and customer satisfaction, responding promptly to operational queries, and communicating with relevant departments to inform decision-makers of associated risks. The Analyst will also provide support and training to team members, maintain service levels, and assist in managing unanticipated deadlines defined by Banking and Treasury clients. Additionally, the Analyst will contribute to the improvement of the OSM's control environment, ensuring compliance with quality standards and relevant legislation. The role involves identifying and implementing efficiencies to enhance service experience and working collaboratively with colleagues to achieve operational outcomes.

Required Qualifications:
Candidates must possess a university degree or equivalent work experience, along with comprehensive banking, legal, or credit skills. A strong understanding of treasury and banking products transacted by EBRD is essential. The ideal candidate should have a customer service orientation, the ability to identify opportunities for improved customer outcomes, and experience with systems such as SAP, Swift, BACS, and Summit. Familiarity with continuous improvement techniques and operational metrics is advantageous. Excellent written and verbal communication skills in English are required, and knowledge of an additional language is beneficial. Candidates should demonstrate a positive, collaborative attitude and possess strong analytical skills, attention to detail, and the ability to prioritize effectively.

Educational Background:
A university degree in finance, business administration, economics, or a related field is required. Equivalent work experience in a relevant area may also be considered. Candidates should have a solid understanding of banking operations, account payable processes, and payment systems, including SWIFT and BACS. Familiarity with treasury requirements and cash reconciliation processes is also important for this role.

Experience:
Candidates should have relevant experience in banking operations, particularly in middle and back office functions. Experience in managing operational processes, working with financial transactions, and utilizing operational metrics to manage teams is highly desirable. Previous involvement in continuous improvement initiatives and transformation projects within a financial institution will be considered beneficial. The ability to handle the pressures of the role and manage multiple tasks effectively is essential.

Languages:
Fluency in English is mandatory, with excellent written and verbal communication skills. Knowledge of an additional language is considered advantageous, as it may facilitate communication with diverse stakeholders and enhance customer service outcomes.

Additional Notes:
This position is a regular contract role with a contract length that is not specified. The EBRD promotes a flexible working environment, expecting employees to attend the office 50% of their working time. The organization values diversity and encourages applications from qualified candidates regardless of their background. Due to the high volume of applications, the EBRD may not provide detailed feedback to candidates who are not shortlisted.