Quality Assurance (QA) Specialist

Job Posting Organization:
FHI 360 is a nonprofit organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions for human development. Established in 1980, FHI 360 operates in more than 60 countries and has a diverse workforce of over 4,000 employees. The organization focuses on various sectors including health, education, and economic development, and is committed to fostering a culture of inclusion and respect.

Job Overview:
The Quality Assurance (QA) Specialist position is crucial in developing, implementing, and conducting a wide range of quality assurance activities for health-related products. This role involves working closely with senior staff to ensure compliance with regulatory requirements and industry standards. The QA Specialist will support audits and investigations, review and analyze data and documentation, and assist project teams in meeting their quality assurance needs. Although this position is primarily remote, candidates should be located near Durham, NC, to attend in-person meetings or training sessions as necessary. The role requires a proactive approach to maintaining quality management systems and ensuring that all quality and compliance standards are met.

Duties and Responsibilities:
The QA Specialist will be responsible for providing input and revisions for assigned documents, including Standard Operating Procedures (SOPs) and reports. They will support internal audits and accreditation activities, maintain the quality management system, and ensure that data entry and reviews meet quality standards. The role also includes administrative duties such as purchasing supplies and maintaining laboratory operations. The QA Specialist will collect materials and help maintain files and information management systems, support the development of quality systems for QA oversight, and perform other duties as assigned. This position requires a strong understanding of quality assurance concepts and practices, as well as the ability to analyze and interpret data effectively.

Required Qualifications:
Candidates must possess a Bachelor's Degree or its international equivalent in Knowledge/Information Services, Communications, Education, Health, Behavioral, Life/Social Sciences, International Development, Human Development, or a related field. Additionally, 3 to 5 years of experience in quality assurance, laboratory work, or a related field is required. Experience in a non-governmental organization (NGO) is preferred, highlighting the importance of understanding the unique challenges and standards within this sector.

Educational Background:
A Bachelor's Degree or its equivalent in a relevant field is mandatory for this position. The educational background should reflect a strong foundation in areas related to health, social sciences, or information services, which are critical for understanding the complexities of quality assurance in health-related products.

Experience:
The position requires 3 to 5 years of relevant experience in quality assurance, laboratory work, or a related field. Candidates should have a proven track record of working in environments that demand high standards of quality and compliance, particularly in health-related sectors. Experience in an NGO setting is highly valued, as it provides insight into the operational and regulatory frameworks that govern such organizations.

Languages:
Fluency in English is mandatory, with the ability to read, write, and speak proficiently. This is essential for effective communication with clients and staff, as well as for the preparation of reports and documentation. Additional language skills may be considered an asset but are not required for this position.

Additional Notes:
This position is primarily remote, with the expectation that candidates will be located near Durham, NC, for occasional in-person meetings or training. The role is full-time, typically calculated at 40 hours per week. The expected salary range for this position is between USD 60,000 and 70,000 annually, depending on experience and qualifications. FHI 360 offers a competitive benefits package, including a 7% contribution to a pension plan, 18 days of paid vacation, 12 sick days, and 11 holidays per year for full-time employees. The organization is committed to equal opportunity and affirmative action, ensuring a diverse and inclusive workplace.