Head of Global Technology and Delivery

Job Posting Organization:
Viya Health is a global Femtech company that focuses on building seamless women's health journeys by connecting digital platforms with offline care. Established with a mission to enhance women's health experiences, Viya Health has generated $40 million in revenue and employs over 200 staff members, with 95% of them based in or originating from the Global South. The organization prides itself on its diverse workforce, which brings a wealth of experiences and capabilities that contribute to its unique strength. Viya Health operates with the belief that purpose and profit can coexist, aiming to deliver tangible outcomes for women while transforming the systems that surround them.

Job Overview:
The Head of Global Technology and Delivery at Viya Health is a pivotal role that encompasses the development, design, and execution of a comprehensive technology and digital roadmap. This position is hybrid, requiring a leader who excels in both strategic planning and hands-on execution. The successful candidate will be responsible for defining the technology vision of the organization, piloting new initiatives, and scaling digital and technology products on an international level. The role also involves building distributed teams and actively engaging in problem-solving and delivery when necessary. The individual will work closely with various departments to ensure that the technology aligns with the overall investment plan and enhances user experiences.

Duties and Responsibilities:
The duties and responsibilities of the Head of Global Technology and Delivery include leading the design and execution of a global technology roadmap, ensuring alignment with the product roadmap and investment plan. The incumbent will oversee the development of scalable platforms that balance global standardization with local adaptation, manage architecture, data, integrations, and security" style="border-bottom: 1px dotted #007bff !important;">security, and build and manage a distributed team, whether in-house or through outsourced partners. Additionally, the role involves conducting technical assessments of build or buy options to support product strategy, collaborating with innovation and growth teams, product marketing, and business operations to deliver seamless user experiences, and representing technology to investors, partners, and global stakeholders. This summary is not exhaustive and may evolve based on the organization's needs.

Required Qualifications:
Candidates must possess a Bachelor’s Degree (or international equivalent) in a related field, with the possibility of substituting equivalent combinations of relevant education and experience. A minimum of 10 years of related experience is required, including at least 3 years in a supervisory role. Previous experience in senior technology positions such as Head of Technology or VP Engineering, particularly with multi-country exposure, is essential. The ideal candidate should have a proven track record of scaling digital platforms in emerging markets or the Global South, as well as experience in a 'bootstrapped' environment that involves designing and scaling social enterprise models. Strong skills in balancing executive strategy with hands-on delivery are crucial, along with the ability to build distributed teams and leverage local capabilities.

Educational Background:
The educational background required for this position includes a Bachelor’s Degree in a relevant field. Candidates with international equivalents or those who can demonstrate equivalent combinations of education and experience will also be considered. This educational foundation is essential for understanding the complexities of technology and delivery in a global context, particularly in the health sector.

Experience:
The position requires at least 10 years of relevant experience, with a strong emphasis on senior technology roles. Candidates should have a minimum of 3 years of supervisory experience, demonstrating their ability to lead teams effectively. Experience in scaling digital platforms, particularly in emerging markets, is highly valued, as is familiarity with operating in a 'bootstrapped' environment. The successful candidate will have a history of balancing strategic oversight with practical execution, showcasing their capability to navigate both high-level planning and day-to-day operations.

Languages:
While the job description does not specify mandatory languages, proficiency in English is likely essential given the global nature of the role. Additional languages relevant to the Global South may be advantageous, enhancing communication with diverse teams and stakeholders across various regions.

Additional Notes:
This position offers a flexible working arrangement, allowing for a hybrid work environment. Regular international travel is required, estimated at 10-25%. Viya Health is committed to creating an inclusive workplace and encourages applications from individuals of diverse backgrounds. The organization is an Equal Opportunity Employer and does not consider work visa sponsorship for this position. Candidates will be required to pass a background check, and references will be necessary. Reasonable accommodations for individuals with disabilities during the employment process can be requested.