Business Systems Manager

Job Posting Organization:
CIMMYT is a cutting-edge, non-profit, international organization dedicated to solving tomorrow’s problems today. Established with a mission to improve the quantity, quality, and dependability of production systems and basic cereals such as maize, wheat, triticale, sorghum, millets, and associated crops, CIMMYT focuses on applied agricultural science, particularly in the Global South. The organization builds strong partnerships to enhance the livelihood trajectories and resilience of millions of resource-poor farmers while working towards a more productive, inclusive, and resilient agrifood system within planetary boundaries. As a core CGIAR Research Center, CIMMYT is part of a global research partnership aimed at achieving a food-secure future, dedicated to reducing poverty, enhancing nutrition" style="border-bottom: 1px dotted #007bff !important;">food and nutrition security" style="border-bottom: 1px dotted #007bff !important;">security, and improving natural resources.

Job Overview:
The Business Systems Manager at CIMMYT is responsible for ensuring the successful delivery of the organization’s ERP initiatives. This role requires a deep hands-on understanding of Microsoft Dynamics 365, including Finance & Operations and Customer Engagement, as well as proficiency in Microsoft Power BI/Fabric for enterprise analytics. The manager will oversee the integration of various Microsoft Azure services and DevOps pipelines, ensuring effective database management and integration practices. The position also involves building and leading a high-performing development team, fostering an inclusive and learning-oriented culture, and promoting a DevOps culture that emphasizes collaboration and continuous improvement. The Business Systems Manager will work closely with the Solution Architect and PMO to maintain transparent progress reporting and ensure that all deliverables meet quality, timeline, and budget requirements.

Duties and Responsibilities:
The duties and responsibilities of the Business Systems Manager include:

• Demonstrating a deep understanding of Microsoft Dynamics 365 and related technologies.
• Leading the development team by setting clear goals, mentoring team members, and providing constructive performance feedback.
• Creating an inclusive culture that encourages peer reviews, coding standards, and knowledge sharing.
• Balancing workload and prioritization to ensure sustainable delivery pace and staff wellbeing.
• Promoting a DevOps culture that emphasizes collaboration, continuous feedback, and automation.
• Defining and controlling the Scope of Work for outsourced partners and ensuring deliverables meet quality standards.
• Managing budgets, timelines, and quality deliverables effectively.
• Maintaining a centralized Change Request and Problem resolution backlog and providing updates on progress.
• Applying Agile practices and ensuring robust testing and UAT sign-off. 1
• Identifying optimization opportunities in processes and architecture, and promoting reusable components and documentation.

Required Qualifications:
Candidates must possess a minimum of 6 years of experience in a similar managerial role within ERP development. They should have deep knowledge of Microsoft Dynamics 365, Power BI/Fabric, Azure services, SQL Server, .NET framework, JavaScript, and API integrations. Experience with SAP Concur and Sapience platforms is also required. Strong leadership skills and the ability to manage both internal teams and external vendors are essential, along with a proven track record in managing budgets, timelines, and quality deliverables. Excellent collaboration skills with PMO and other stakeholders are necessary for success in this role.

Educational Background:
The educational background required for the Business Systems Manager position includes a degree in Computer Science, Information Technology, or a related field. Advanced degrees or certifications in relevant areas such as project management or ERP systems would be advantageous and may enhance a candidate's qualifications for this role.

Experience:
The position requires a minimum of 6 years of relevant experience in a managerial role focused on ERP development. Candidates should have a proven track record of successfully managing ERP initiatives and leading development teams, demonstrating their ability to deliver quality results within budget and timeline constraints.

Languages:
Fluency in English, both written and spoken, is mandatory for this position. Additional language skills may be considered an asset but are not explicitly required.

Additional Notes:
CIMMYT offers an attractive remuneration package that includes benefits in accordance with Mexican Labor Law, such as a year-end bonus equivalent to 40 days, a vacation premium of 56%, life and medical insurance, supermarket coupons, and a savings fund. Candidates must apply for the position using the reference M25335 Business Systems Manager. It is important to note that only short-listed candidates will be contacted, and foreign national candidates must possess legal documents to work in Mexico. The organization is committed to fostering a multicultural work environment that values gender equality, teamwork, and respect for diversity.