Regional Marketing Officer, EMECA

Job Posting Organization:
Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States. Established to save, protect, and transform lives in need, CRS operates in more than 100 countries, providing relief and development assistance without regard to race, religion, or nationality. The organization focuses on various sectors including emergency response, health, agriculture, education, microfinance, and peacebuilding. CRS is committed to safeguarding children and vulnerable adults from abuse and exploitation, and it welcomes individuals from all faiths and secular traditions who share its values and commitment to serving those in need. The agency's work culture is collaborative and mission-driven, aiming to improve the lives of the poor globally. CRS has a comprehensive benefits package for its staff, including medical, dental, life insurance, vision, and retirement savings plans, tailored to the country of employment for international staff.

Job Overview:
The Regional Marketing Officer (RMO) for the EMECA Region plays a crucial role in delivering high-quality marketing materials that enhance the visibility and positioning of CRS across the region and its country programs. The RMO serves as the regional focal point, supporting the design, implementation, and completion of centrally supported marketing efforts. This position requires close collaboration with regional and country program teams, as well as cross-agency teams, to advance CRS's visibility and donor engagement. The RMO will work under the guidance of regional and country leadership to produce timely and compelling content that showcases CRS's impact and credibility to key stakeholders. Additionally, the role involves mentoring and guiding staff to strengthen communications capacity across the region, ensuring brand alignment, and producing rapid-turnaround content for high-visibility moments. The RMO's priorities are established by regional leadership, focusing on consistent messaging and increased brand recognition for CRS.

Duties and Responsibilities:
The duties and responsibilities of the Regional Marketing Officer include serving as the regional focal point for communication and strategy coordination between regional leadership, country programs, and cross-agency communications teams. The RMO will translate technical program information into clear and concise language suitable for various audiences, ensuring accuracy and clarity in programmatic content. The role involves contributing to integrated planning processes to align marketing strategies with agency-wide and regional priorities. The RMO will collaborate with leadership and marketing strategists to create compelling content that enhances donor engagement and strengthens CRS's positioning with specific donors. The position requires applying a 'magic triangle' marketing approach that combines audience insight, creative storytelling, and strategic objectives to connect donor priorities with program impact and CRS's mission. The RMO will also ensure the collection, documentation, and dissemination of regional and country-level marketing materials for strategic decision-making, provide strategic messaging guidance, and produce content during crises to support donor engagement. Additionally, the RMO will mentor and support country communications staff, contribute to global campaigns, and ensure all content adheres to CRS's editorial standards and brand guidelines.

Required Qualifications:
The position requires a solid understanding of various audiences, including institutional donors, peer organizations, and CRS's global and field partnerships. Excellent written and oral communication skills are essential, along with proficiency in graphic design platforms such as Adobe, InDesign, and Canva. The ideal candidate should be a team player, self-motivated, proactive, and capable of producing high-quality content under tight deadlines. Strong research, analytical, and storytelling skills are necessary, as well as the ability to adapt to changing contexts and respect guidance from those closest to the issues. Training and representation skills are also important, along with a collaborative mindset.

Educational Background:
Candidates must possess a Bachelor's degree in Marketing or Communications. This educational background is essential for understanding the principles of marketing and effective communication strategies necessary for the role.

Experience:
A minimum of 5 years of work experience in communications and/or marketing is required. Experience working with international non-governmental organizations is also essential, as it provides the necessary context for the role within a global framework.

Languages:
Fluency in written and spoken English is mandatory for this position. Proficiency or fluency in Arabic is considered a preferred qualification, enhancing the candidate's ability to engage with diverse audiences in the region.

Additional Notes:
The position may require travel up to 30% of the time. There are no supervisory responsibilities associated with this role. CRS is committed to safeguarding program participants and staff from exploitation and abuse, and the successful candidate will be expected to adhere to CRS's Code of Conduct. The agency prioritizes candidates who are citizens or permanent residents of the countries where CRS operates, and all offers are contingent on the candidate's ability to legally work in the location of the position.