Project Manager

Job Posting Organization:
Mercy Corps is a leading global organization founded on the belief that a better world is possible. Established to respond to disasters and hardships, Mercy Corps operates in over 35 countries worldwide, partnering with communities to implement bold solutions that help individuals overcome adversity and build stronger communities from within. The organization is dedicated to advancing its mission through innovative fundraising strategies and impactful engagement with various stakeholders, including individuals, companies, and foundations. The Philanthropic Growth & Engagement (PG&E) Department plays a crucial role in this mission by focusing on raising flexible funds and enhancing Mercy Corps' global profile and influence through effective storytelling and relationship-building with supporters.

Job Overview:
The Project Manager position is vital for the successful planning and execution of cross-team marketing and fundraising campaigns within the PG&E Department. This role is designed to keep complex, multi-channel initiatives on track in a fast-paced environment, ensuring that campaigns are delivered on time and are aligned across various teams. The Project Manager will oversee the entire lifecycle of fundraising initiatives, which range from mass market campaigns to major giving efforts. This includes collaborating closely with internal teams and external agencies to manage timelines, clarify deliverables, and coordinate approvals. The Project Manager will also be responsible for developing and maintaining project management tools, workflows, and processes that enhance visibility, collaboration, and alignment across the department. By acting as a coordination hub for cross-functional teams, the Project Manager ensures that fundraising and marketing efforts are executed with consistency, clarity, and excellence, while also supporting strategic philanthropic initiatives as needed.

Duties and Responsibilities:
The Project Manager will be responsible for a variety of essential tasks, including: designing and implementing project management processes, workflows, and RACI charts; establishing and maintaining Standard Operating Procedures for Wrike usage and governance in collaboration with stakeholders; understanding the unique needs, timelines, and goals of different fundraising portfolios; translating strategy across Mass Market, Midlevel, and Major Giving without losing nuance; ensuring coordination and alignment across teams to avoid duplicative work or conflicting donor touchpoints; creating shared visibility into activities, calendars, and priorities across fundraising teams; identifying opportunities for synergy and cross-team collaboration in supporter journeys; proactively identifying bottlenecks, risks, or capacity constraints and recommending solutions to keep projects on track; facilitating clear communication across teams, ensuring decision points, timelines, and responsibilities are well understood; leading strategic projects and key initiatives across the department as needed; ensuring all projects are delivered on time, within budget, and executed with excellence; supporting mass market, digital, and relationship-based fundraising teams as they execute campaigns and appeals; driving campaign execution across online and offline channels; developing and managing timelines, action plans, and documentation; coordinating deliverables to meet tight deadlines; contributing to achieving annual revenue and fundraising goals through strong campaign delivery and project coordination; supporting the approvals process for all campaign assets and deliverables; and collaborating with Major Giving, Midlevel, and Corporate fundraising teams to ensure campaigns are aligned, complementary, and donor-focused. Additionally, the Project Manager will monitor and report campaign status using Wrike to ensure transparency and alignment across teams.

Required Qualifications:
Candidates for the Project Manager position should possess a Bachelor’s degree (preferred), along with marketing and/or fundraising experience. A minimum of 4 years of project management experience is required, which includes planning, documentation, and close-out. Additionally, candidates should have at least 4 years of experience using project management platforms, with Wrike experience being a plus. The ideal candidate will have a proven ability to build strong cross-team relationships and foster collaboration, experience in creating, managing, and optimizing processes, and be highly organized with exceptional attention to detail and strong proofreading skills.

Educational Background:
The educational background required for this position includes a Bachelor’s degree, preferably in a relevant field such as marketing, communications, or nonprofit management. This educational foundation is essential for understanding the complexities of fundraising and marketing strategies, as well as the project management processes that will be utilized in this role.

Experience:
The Project Manager should have a minimum of 4 years of relevant project management experience. This experience should encompass planning, documentation, and the close-out of various projects, particularly in the context of marketing and fundraising initiatives. Candidates should demonstrate a history of successfully managing multiple complex projects simultaneously, showcasing their ability to thrive in a fast-paced, dynamic environment.

Languages:
While the job description does not specify mandatory languages, proficiency in English is likely essential given the organization's global operations and the nature of the role. Additional language skills may be considered beneficial, particularly if they align with the regions in which Mercy Corps operates or with the demographics of its donor base.

Additional Notes:
This position is open to remote hires, allowing for flexibility in work location. Candidates should be prepared for some evening and weekend work, especially during emergency responses. Mercy Corps emphasizes the importance of professionalism and adherence to local laws and customs, as team members represent the organization at all times. The organization is committed to ongoing learning, empowering team members to dedicate 5% of their time to personal and professional growth activities. Mercy Corps is an equal opportunity employer, committed to providing equal employment opportunities without regard to various protected characteristics. The organization also prioritizes safeguarding and ethics, ensuring that all individuals are treated with respect and dignity.