Senior Protection Assistant

Senior Protection Assistant

United Nations High Commissioner for Refugees (UNHCR)

November 20, 2025January 4, 2026TunisTunisia
United Nations High Commissioner for Refugees (UNHCR) About
The office of the United Nations High Commissioner for Refugees (UNHCR) was created in 1950, during the aftermath of the Second World War, to help millions of Europeans who had fled or lost their homes. We had three years to complete our work and then disband.
Job Description
Job Posting Organization:
The job posting organization is UNOPS, which stands for the United Nations Office for Project Services. Established in 1973, UNOPS is dedicated to helping people build better lives and countries achieve sustainable development. The organization operates in over 80 countries and employs thousands of personnel, focusing on project management, infrastructure, and procurement services. UNOPS aims to provide efficient and effective support to the United Nations and its partners, ensuring that projects are delivered on time and within budget while adhering to high standards of quality and sustainability.

Job Overview:
The Senior Protection Assistant position is crucial for the effective management and protection environment of UNHCR-supported Temporary shelters. The incumbent will oversee daily operations within these shelters, ensuring that all residents, especially vulnerable groups such as women and children at risk, receive coordinated and rights-based support. This role involves maintaining proper documentation and adhering to case management standards, ensuring compliance with established shelter procedures and protection principles. The Senior Protection Assistant will also contribute to the development of individual case plans and follow-up actions, working closely with various UNHCR units, partners, and local authorities to facilitate timely referrals and effective service delivery. The ultimate goal is to ensure that all residents live in safe and dignified conditions, reflecting the organization's commitment to human rights and protection.

Duties and Responsibilities:
The duties and responsibilities of the Senior Protection Assistant include overseeing the daily operations of UNHCR-supported Temporary shelters, ensuring compliance with shelter procedures and protection principles, and maintaining high standards of documentation and case management. The incumbent will be responsible for developing individual case plans for residents, particularly focusing on women and children at risk, and ensuring that these plans are followed up effectively. Additionally, the Senior Protection Assistant will coordinate with other UNHCR units and partners to ensure that residents receive timely referrals to necessary services and support. The role also involves monitoring the living conditions within the shelters, advocating for the rights of residents, and ensuring that all actions taken are in line with UNHCR's protection framework.

Required Qualifications:
The required qualifications for the Senior Protection Assistant position include a strong understanding of protection principles and practices, particularly in relation to vulnerable populations. The candidate should possess excellent organizational and communication skills, with the ability to work collaboratively with various stakeholders. A demonstrated commitment to human rights and the ability to advocate for the needs of residents in Temporary shelters is essential. Additionally, the candidate should have experience in case management and documentation processes, as well as a solid understanding of the operational context in which UNHCR operates.

Educational Background:
The educational background required for the Senior Protection Assistant position typically includes a degree in social work, international relations, human rights, or a related field. Candidates with advanced degrees or specialized training in protection and humanitarian assistance will be given preference. Relevant certifications in protection or case management may also be beneficial.

Experience:
Candidates for the Senior Protection Assistant position should have a minimum of 2-3 years of relevant experience in protection, humanitarian assistance, or a related field. Experience working with vulnerable populations, particularly in shelter or case management settings, is highly desirable. Familiarity with UNHCR's policies and procedures, as well as experience in coordinating with local authorities and partners, will be advantageous.

Languages:
The mandatory language requirement for this position is proficiency in English. Knowledge of Arabic or French is considered a desirable asset, as it will facilitate communication with local stakeholders and residents in the shelters.

Additional Notes:
This position is classified under the UNOPS LICA5 category, indicating a mid-level professional role. The position is not remote and requires the incumbent to work on-site in Tunis. The contract duration and specific compensation details will be discussed during the interview process, and candidates should be prepared for a family-type staff member arrangement, as the position is not applicable for home-based work.
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