Management Services Support
World Food Programme (WFP)
Maseru
Lesotho
December 22, 2025
Full-timeDecember 22, 2025
World Food Programme (WFP) About
Founded in 1961 and assisting 80 million people in around 80 countries each year, the World Food Programme (WFP) is the leading humanitarian organization fighting hunger worldwide, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience.
WFP’s efforts focus on emergency assistance, relief and rehabilitation, development aid and special operations. Two-thirds of its work is in conflict-affected countries where people are three times more likely to be undernourished than those living in countries without conflict.
In emergencies, WFP is often first on the scene, providing food assistance to the victims of war, civil conflict, drought, floods, earthquakes, hurricanes, crop failures and natural disasters. When the emergency subsides, WFP helps communities rebuild shattered lives and livelihoods. WFP also works to strengthen the resilience of people and communities affected by protracted crises by applying a development lens in its humanitarian response.
WFP is the largest humanitarian organisation implementing school feeding programmes worldwide and has been doing so for over 50 years. Each year, WFP provides school meals to between 20 and 25 million children across 63 countries, often in the hardest-to-reach areas.
Job Description
Job Posting Organization:
The World Food Programme (WFP) is the world’s largest humanitarian organization, dedicated to saving lives in emergencies and using food assistance to build pathways to peace, stability, and prosperity for people recovering from conflict, disasters, and the impacts of climate change. Established in 1961, WFP operates in over 80 countries, employing thousands of individuals who are committed to its mission. The organization values diversity and inclusion, ensuring that all employees are treated equally and fairly, regardless of their background. WFP has received numerous accolades for its work, including the Nobel Peace Prize in 2020, highlighting its commitment to humanitarian efforts and global security" style="border-bottom: 1px dotted #007bff !important;">security" style="border-bottom: 1px dotted #007bff !important;">food security. WFP is not only focused on immediate relief but also on long-term solutions to hunger and malnutrition, working closely with various partners to achieve these goals. To learn more about WFP, visit their official website and follow them on social media platforms for updates and news.
Job Overview:
The Management Services Support position at WFP is designed to provide specialized support and coordinate the delivery of client-focused and value-for-money services within the Management Services portfolio. This role is crucial in ensuring that WFP can effectively deliver food assistance to beneficiaries in alignment with its strategic objectives. The successful candidate will be responsible for a variety of tasks that contribute to the overall efficiency and effectiveness of the organization’s operations. This includes administrative and technical support, monitoring resource needs, and assisting in the identification of new requirements to enhance operational efficiency. The role also involves preparing comprehensive reports, documentation, and correspondence, as well as conducting research to support the Management Services portfolio. The candidate will actively seek feedback to improve business processes and respond to complex queries, ensuring timely and accurate resolutions for clients. This position is integral to maintaining high standards of service delivery and operational excellence within WFP.
Duties and Responsibilities:
The key responsibilities of the Management Services Support role include coordinating administrative and technical support within the Management Services portfolio to ensure efficient and high-quality service delivery. The candidate will monitor resource needs and assist in identifying new requirements to enhance operational efficiency and cost-effectiveness. They will provide dedicated executive assistant support, prepare and consolidate comprehensive reports, documentation, correspondence, and briefing notes, and conduct research in the area of work. The role requires actively seeking and utilizing feedback to improve business processes and procedures, responding to complex business support queries, and overseeing the maintenance of records and databases to ensure compliance with relevant regulations and policies. Additionally, the candidate will revise and review correspondence and documentation, assist managers in planning and reconciling budgets, assess and recommend improvements to procedures, and provide a full range of complex business support services to staff. They will also handle travel arrangements for visitors, including high-level officials, and provide advice and training to junior support staff.
Required Qualifications:
Candidates must possess a post-high school diploma in business/public administration or a related field. They should have a minimum of six years of progressively responsible work experience in the relevant business stream, particularly in general management services. Desired qualifications include a sound understanding of WFP Management Services regulations, policies, procedures, processes, standards, and systems. Experience in collating data and preparing reports related to the Management Services portfolio, coordinating the work of others, and providing guidance and training is also essential. Candidates should demonstrate the ability to work collaboratively with teams across different functional areas.
Educational Background:
The educational requirement for this position is a post-high school diploma in business, public administration, or a related field. This educational background is essential for understanding the complexities of management services and the operational needs of WFP.
Experience:
The position requires a minimum of six years of progressively responsible work experience in a relevant business stream, with a focus on general management services. Candidates should have demonstrated experience in managing various aspects of business operations, including asset management, facilities, fleet, and travel coordination. Experience in providing guidance and training to junior staff is also highly valued, as is the ability to work effectively within teams across different functional areas.
Languages:
Fluency in both oral and written communication in English is mandatory for this position. Proficiency in additional languages may be considered an asset, enhancing the candidate's ability to communicate effectively in a diverse work environment.
Additional Notes:
This position is full-time and based in Maseru, Lesotho. The World Food Programme offers an attractive compensation package, which includes various benefits and opportunities for professional development. The organization is committed to providing reasonable accommodations for individuals with disabilities throughout the recruitment process. Candidates are encouraged to ensure their application profiles are complete and accurate, including employment records, academic qualifications, and language skills. Only shortlisted candidates will be notified, and all employment decisions are made based on organizational needs, job requirements, merit, and individual qualifications.
The World Food Programme (WFP) is the world’s largest humanitarian organization, dedicated to saving lives in emergencies and using food assistance to build pathways to peace, stability, and prosperity for people recovering from conflict, disasters, and the impacts of climate change. Established in 1961, WFP operates in over 80 countries, employing thousands of individuals who are committed to its mission. The organization values diversity and inclusion, ensuring that all employees are treated equally and fairly, regardless of their background. WFP has received numerous accolades for its work, including the Nobel Peace Prize in 2020, highlighting its commitment to humanitarian efforts and global security" style="border-bottom: 1px dotted #007bff !important;">security" style="border-bottom: 1px dotted #007bff !important;">food security. WFP is not only focused on immediate relief but also on long-term solutions to hunger and malnutrition, working closely with various partners to achieve these goals. To learn more about WFP, visit their official website and follow them on social media platforms for updates and news.
Job Overview:
The Management Services Support position at WFP is designed to provide specialized support and coordinate the delivery of client-focused and value-for-money services within the Management Services portfolio. This role is crucial in ensuring that WFP can effectively deliver food assistance to beneficiaries in alignment with its strategic objectives. The successful candidate will be responsible for a variety of tasks that contribute to the overall efficiency and effectiveness of the organization’s operations. This includes administrative and technical support, monitoring resource needs, and assisting in the identification of new requirements to enhance operational efficiency. The role also involves preparing comprehensive reports, documentation, and correspondence, as well as conducting research to support the Management Services portfolio. The candidate will actively seek feedback to improve business processes and respond to complex queries, ensuring timely and accurate resolutions for clients. This position is integral to maintaining high standards of service delivery and operational excellence within WFP.
Duties and Responsibilities:
The key responsibilities of the Management Services Support role include coordinating administrative and technical support within the Management Services portfolio to ensure efficient and high-quality service delivery. The candidate will monitor resource needs and assist in identifying new requirements to enhance operational efficiency and cost-effectiveness. They will provide dedicated executive assistant support, prepare and consolidate comprehensive reports, documentation, correspondence, and briefing notes, and conduct research in the area of work. The role requires actively seeking and utilizing feedback to improve business processes and procedures, responding to complex business support queries, and overseeing the maintenance of records and databases to ensure compliance with relevant regulations and policies. Additionally, the candidate will revise and review correspondence and documentation, assist managers in planning and reconciling budgets, assess and recommend improvements to procedures, and provide a full range of complex business support services to staff. They will also handle travel arrangements for visitors, including high-level officials, and provide advice and training to junior support staff.
Required Qualifications:
Candidates must possess a post-high school diploma in business/public administration or a related field. They should have a minimum of six years of progressively responsible work experience in the relevant business stream, particularly in general management services. Desired qualifications include a sound understanding of WFP Management Services regulations, policies, procedures, processes, standards, and systems. Experience in collating data and preparing reports related to the Management Services portfolio, coordinating the work of others, and providing guidance and training is also essential. Candidates should demonstrate the ability to work collaboratively with teams across different functional areas.
Educational Background:
The educational requirement for this position is a post-high school diploma in business, public administration, or a related field. This educational background is essential for understanding the complexities of management services and the operational needs of WFP.
Experience:
The position requires a minimum of six years of progressively responsible work experience in a relevant business stream, with a focus on general management services. Candidates should have demonstrated experience in managing various aspects of business operations, including asset management, facilities, fleet, and travel coordination. Experience in providing guidance and training to junior staff is also highly valued, as is the ability to work effectively within teams across different functional areas.
Languages:
Fluency in both oral and written communication in English is mandatory for this position. Proficiency in additional languages may be considered an asset, enhancing the candidate's ability to communicate effectively in a diverse work environment.
Additional Notes:
This position is full-time and based in Maseru, Lesotho. The World Food Programme offers an attractive compensation package, which includes various benefits and opportunities for professional development. The organization is committed to providing reasonable accommodations for individuals with disabilities throughout the recruitment process. Candidates are encouraged to ensure their application profiles are complete and accurate, including employment records, academic qualifications, and language skills. Only shortlisted candidates will be notified, and all employment decisions are made based on organizational needs, job requirements, merit, and individual qualifications.
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We are not liable for any decisions or actions taken by applicants in response to this job listing. By applying, you agree that all application processes, interviews, and potential job offers are managed exclusively by the listed employer or organization.
Beware of fraudulent job offers. Do not provide sensitive personal information or make any payments to secure a job.