Product Manager, Program Data Systems

Job Posting Organization:
The International Rescue Committee (IRC) is a global humanitarian organization that aims to help people affected by humanitarian crises to survive, recover, and rebuild their lives. Established in 1933, the IRC operates in over 40 countries and has a workforce of more than 14,000 employees. The organization focuses on providing assistance in various sectors including health, education, economic wellbeing, and governance. The IRC's mission is to make its programs a model for the highest global standards and to cultivate power and lasting change for all people affected by crises. The Technical Excellence (TE) group within the Crisis Response, Recovery and Development (CRRD) Department plays a crucial role in providing technical assistance and influencing policy and practice through its specialized teams.

Job Overview:
The Product Manager, Program Data Systems will be an integral part of the METAL team, which is responsible for delivering products that facilitate the day-to-day implementation of CRRD Programs. This role involves overseeing the collection, management, and visualization of key performance indicators (KPIs) that are essential for higher-level decision-making. The Product Manager will manage a small portfolio of Program Data Systems, ensuring that they effectively collect, manage, and visualize Program/MEAL indicator data while integrating data from various sources. The individual in this role will act as the product owner, consulting with a diverse range of stakeholders to establish a clear vision for the products, develop roadmaps, and maintain backlogs. They will coordinate product roll-outs with MEAL Technical and Country Program teams and report on product uptake. The ideal candidate will be data-driven, possess strong problem-solving skills, and excel in analytical thinking, with the ability to communicate effectively across all levels of the organization.

Duties and Responsibilities:
The Product Manager will have several key responsibilities including: serving as the product owner for METAL’s Program Data Systems, defining the vision, strategy, and measurable success criteria; managing the end-to-end product lifecycle from requirements gathering and design through development, rollout, and scaling; developing and maintaining product roadmaps, backlogs, and release plans aligned with CRRD data and MEAL priorities; leading agile ceremonies and coordinating with Project Managers, Developers, and QA Analysts to ensure quality and timely product releases; ensuring robust, secure, and optimized data system integrations; engaging a broad range of stakeholders to define requirements and validate solutions; collaborating with the MEAL Global Practice Lead to ensure adherence to technical data standards; coordinating product roll-outs and ensuring effective user onboarding; communicating product performance, risks, and progress to leadership; partnering with MEAL and data governance colleagues to ensure data accuracy and compliance; defining and monitoring product-level data quality indicators; supporting the design and implementation of data pipelines and visualization tools; and contributing to the strategic direction of the Program Data Systems portfolio.

Required Qualifications:
Candidates must possess a Bachelor’s degree in Information Systems, Data Science, Computer Science, International Development, or a related field, with a Master’s degree preferred. A minimum of 5 years of professional experience managing data systems or digital product portfolios is required, ideally within humanitarian, development, or social impact organizations. Proven experience in leading end-to-end product delivery, including defining vision, managing roadmaps, and ensuring successful implementation is essential. A demonstrated understanding of MEAL processes, program indicators, and data management practices in international contexts is desired.

Educational Background:
The educational background required for this position includes a Bachelor’s degree in a relevant field such as Information Systems, Data Science, Computer Science, or International Development. A Master’s degree is preferred, indicating a higher level of expertise and knowledge in the field.

Experience:
The position requires a minimum of 5 years of professional experience in managing data systems or digital product portfolios. Candidates should have proven experience in leading product delivery from inception to implementation, showcasing their ability to manage complex projects and deliver results in a timely manner. Experience in humanitarian, development, or social impact organizations is highly desirable, as it provides context for the challenges and needs of the role.

Languages:
While the job description does not specify mandatory languages, proficiency in English is likely essential given the international nature of the organization. Additional languages may be beneficial, particularly those relevant to the regions in which the IRC operates, enhancing communication with diverse stakeholders.

Additional Notes:
The working environment for this role may require occasional in-office presence, particularly for UK-based roles where colleagues are expected to work from the central London office one day per week. Compensation for the position ranges based on various factors including labor market conditions, job type, internal equity, and budget considerations. The UK pay range for this role is between £45,954 and £53,61

• The IRC emphasizes its commitment to professional conduct and values such as integrity, service, accountability, and equality. The organization is dedicated to reducing the gender gap in leadership roles and has implemented supportive measures for women, including parental leave and gender-sensitive security" style="border-bottom: 1px dotted #007bff !important;">security protocols. IRC is an equal opportunity employer and values diversity and inclusion, ensuring that individuals with disabilities are provided reasonable accommodations during the application process.