Senior Operations Associate

Job Posting Organization:
The International Organization for Migration (IOM) was established in 1951 and has since been a key player in the field of migration management. With a mission to promote humane and orderly migration for the benefit of all, IOM operates in over 100 countries worldwide. The organization focuses on various aspects of migration, including resettlement, labor pathways, and humanitarian assistance. IOM's Movement Operations Units are integral to its mission, ensuring the organized movement of persons in need of international migration assistance, which is a primary mandate of the organization. The IOM employs thousands of staff members globally, working collaboratively with governments, NGOs, and other partners to facilitate safe and dignified migration.

Job Overview:
The Senior Operations Associate plays a crucial role in supervising movement operations activities in the field, ensuring that all aspects of travel for migrants and refugees are conducted smoothly and in accordance with IOM's standards. This position requires a proactive approach to managing various operational tasks, including airport services, transit center assistance, and coordination of transportation. The Senior Operations Associate will work under the general supervision of the Project Officer and directly with the Senior Movement Operations Associate, contributing to the overall effectiveness of IOM's movement operations. The role demands a strong commitment to the safety, security" style="border-bottom: 1px dotted #007bff !important;">security, and comfort of individuals being assisted, as well as adherence to IOM's policies and procedures.

Duties and Responsibilities:
The Senior Operations Associate is responsible for a wide range of duties, including but not limited to: undertaking field support activities at various locations such as airports, transit centers, and camps; performing airport services including verifying travel documentation and assisting with airport formalities; providing assistance to individuals at transit centers, ensuring their needs are met; entering and updating data in relevant systems; coordinating transportation logistics; assisting with baggage handling; providing selection mission support and interpretation services; maintaining confidentiality and integrity of paperwork; and upholding IOM's Standards of Conduct. The role also involves regular communication with supervisors and team members, reporting any issues that arise, and undertaking duty travel as required.

Required Qualifications:
Candidates must possess a high school diploma with four years of relevant work experience, or a bachelor's degree in Social Science, International Relations, Regional Studies, or a related field from an accredited institution with two years of relevant work experience. Prior experience in Movement Operations or transportation is strongly preferred. Additionally, candidates should demonstrate strong interpersonal and communication skills, attention to detail, and the ability to organize effectively. Computer literacy, particularly in Microsoft Office, is essential for this role.

Educational Background:
The educational requirements for this position include a high school diploma combined with four years of work experience, or a bachelor's degree in a relevant field such as Social Science, International Relations, or Regional Studies, along with two years of relevant work experience. This educational background ensures that candidates have the necessary theoretical knowledge and practical skills to perform effectively in the role.

Experience:
The position requires candidates to have prior experience in Movement Operations or transportation, which is strongly preferred. This experience is crucial for understanding the complexities of managing movement operations and ensuring compliance with IOM's standards and procedures. Candidates should be able to demonstrate their ability to handle operational challenges and work effectively in a dynamic environment.

Languages:
While the job posting does not specify mandatory languages, proficiency in English is typically required for positions within IOM, given its international scope. Additional languages, particularly those relevant to the populations served by IOM, would be considered an asset and beneficial for effective communication with diverse groups.

Additional Notes:
The position is likely to be full-time, with specific details regarding contract duration and seniority level not provided in the job ad. Candidates should be prepared for the possibility of undertaking duty travel as required. Compensation and benefits details are not specified, but IOM typically offers competitive salaries and benefits packages to its employees.