Associate IT Officer (Platforms and Systems)

Job Posting Organization:
The Asian Development Bank (ADB) is an international development finance institution that was established to foster economic growth and cooperation in the Asia-Pacific region. Headquartered in Manila, Philippines, ADB has been operational since 1966 and currently comprises 69 member countries, with 50 of these members located in the Asia and Pacific region. ADB's mission is to alleviate poverty and promote sustainable development through financial assistance, knowledge sharing, and partnerships. The organization is committed to achieving a prosperous, inclusive, resilient, and sustainable Asia and the Pacific, while also focusing on eradicating extreme poverty. ADB employs a diverse workforce and emphasizes equal opportunities for all its employees, encouraging applications from individuals of various backgrounds, including women and underrepresented groups.

Job Overview:
The Associate IT Officer (Platforms and Systems) position is a critical role within the Infrastructure and Technology Division of the Information Technology Department at ADB. This role involves overseeing the installation, configuration, and maintenance of Windows Server environments, managing system updates, security" style="border-bottom: 1px dotted #007bff !important;">security, hardware, and data centers. The officer will also administer Active Directory and DNS, handle Azure cloud management, provide support for financial applications, develop infrastructure automation, ensure security and compliance, and collaborate with various teams to support disaster recovery procedures. The position requires a proactive approach to managing IT infrastructure and a commitment to maintaining high standards of service delivery in line with ADB's mission to foster prosperity in Asia.

Duties and Responsibilities:
The duties and responsibilities of the Associate IT Officer (Platforms and Systems) include:

• Providing Windows server support by setting up, managing, and supporting Windows Server versions 2016, 2019, and 2022, including monitoring performance and troubleshooting issues.
• Managing system updates and security by applying patches, updates, and security configurations to maintain system integrity.
• Overseeing hardware and data center management by setting up, installing, and managing hardware across data centers.
• Administering Active Directory and DNS, managing user accounts, group policies, and troubleshooting DNS configurations.
• Handling Azure cloud management, deploying and managing Azure virtual machines, services, and Azure Active Directory.
• Offering financial application support by providing technical assistance for financial applications and collaborating with developers and vendors for updates and enhancements.
• Contributing to infrastructure automation by developing automation scripts (e.g., PowerShell) and integrating them into DevOps pipelines.
• Ensuring security and compliance by implementing security best practices, conducting audits, and ensuring adherence to regulations and policies.
• Fostering collaboration with teams to ensure smooth integration of systems and processes.

Required Qualifications:
Candidates for the Associate IT Officer position must possess a Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field, preferably with advanced training. Significant achievements or experience in relevant domains may be considered in lieu of a bachelor's degree. Additionally, candidates should have at least 5 years of relevant professional experience in various infrastructure technologies support and administration. Experience in administration and technical support for Windows Server OS versions 2016, 2019, and 2022 is essential. Familiarity with infrastructure technologies such as Active Directory, DNS, DHCP, SFTP, SMB, NFS, SSH, and monitoring tools is also required. Knowledge of financial applications and cloud technologies is beneficial, along with proficiency in automation tools like PowerShell, Ansible, Python, and Azure DevOps.

Educational Background:
The educational background required for the Associate IT Officer position includes a Bachelor's degree in Computer Science, Information Systems, Business Administration, or a relevant field. Advanced training in these areas is preferred, and significant achievements or experience in relevant domains may be considered in lieu of formal education. This educational foundation is crucial for understanding the technical aspects of the role and effectively managing IT infrastructure.

Experience:
The position requires at least 5 years of relevant professional experience in different infrastructure technologies support and administration. Candidates should have a strong background in managing Windows Server environments and experience with various infrastructure technologies. This level of experience is necessary to ensure that the candidate can effectively handle the responsibilities of the role and contribute to the organization's mission.

Languages:
Written and verbal proficiency in English is mandatory for this position. This proficiency is essential for effective communication within the organization and with external stakeholders. While English is the primary language required, knowledge of additional languages may be considered an asset but is not mandatory.

Additional Notes:
This appointment is open to both internal and external applicants and is funded by a temporary funding source, meaning that the renewal of the appointment and its duration are subject to the availability of this funding. The position is a fixed-term appointment with the option to renew, initially for a period of up to 3 years or until the Normal Retirement Date (NRD), whichever comes first. After the initial fixed-term period, ADB may choose to renew the appointment for up to an additional 3 years based on various factors, including the requirement for the staff's specific skills and experience, sufficient funding, and the staff's performance. It is important to note that this appointment is not convertible to a regular appointment.