Business Support Assistant

Job Posting Organization:
The World Food Programme (WFP) is the world’s largest humanitarian organization, established to save lives in emergencies and to use food assistance as a means to build pathways to peace, stability, and prosperity for people recovering from conflict, disasters, and the impacts of climate change. WFP operates in numerous countries around the globe, employing a diverse workforce dedicated to humanitarian efforts. The organization is committed to creating an inclusive work environment that values diversity and encourages qualified candidates from all backgrounds to apply. WFP has received recognition for its efforts, including being awarded the Nobel Peace Prize in 202

• The organization invests in the personal and professional development of its employees through various training and mentorship programs, fostering a culture of growth and opportunity within its global offices.

Job Overview:
The Business Support Assistant position is crucial for ensuring the smooth operation of the WFP Indonesia Country Office. The incumbent will provide comprehensive support to the director" style="border-bottom: 1px dotted #007bff !important;">Country Director and Deputy Country Director, managing a variety of administrative tasks that require a good understanding of standard guidelines and practices. This role involves maintaining schedules, managing communications, and overseeing documentation processes. The assistant will also play a key role in human resources processes, ensuring that payroll and recruitment activities are conducted efficiently. The position demands a proactive approach to problem-solving and the ability to handle confidential information with discretion. The Business Support Assistant will be expected to contribute to the overall effectiveness of the management office by facilitating communication and coordination among senior management and staff.

Duties and Responsibilities:
The Business Support Assistant will perform a wide range of duties, including but not limited to: providing executive support to the Country Director and Deputy Country Director, managing their calendars, and handling communications with discretion. The assistant will prepare and process administrative requests and documents, draft correspondence and reports, and maintain the WFP Indonesia Country Office Calendar. Responsibilities also include supporting the Head of Enabling Services with protocol procedures, managing social media accounts for senior management, and providing administrative support to the Human Resources Unit. The assistant will oversee event management for non-programme-specific events, manage travel arrangements for staff and visitors, and act as the focal point for vendor management. The role requires a high level of organization, attention to detail, and the ability to work under minimal supervision while maintaining a professional demeanor.

Required Qualifications:
Candidates must have completed secondary school education, with a post-secondary certificate in a related functional area being desirable. Training or courses in human resource management, business administration, or communications are also beneficial. Proficiency in Microsoft applications is essential, along with strong communication skills and the ability to manage multiple tasks simultaneously. The ideal candidate should demonstrate a solid understanding of business practices and possess the ability to develop and maintain relationships with various stakeholders to provide high-quality support services.

Educational Background:
The educational requirements for this position include a completion of secondary school education, with a preference for candidates who have obtained post-secondary certificates in relevant fields such as human resource management, business administration, or communications. Additional training or courses in these areas will be considered an asset and may enhance a candidate's suitability for the role.

Experience:
A minimum of five years of relevant working experience is required for this position. Candidates should have a proven track record of providing administrative support in a professional environment, demonstrating proficiency in managing communications, documentation, and human resources processes. Experience in event management and travel coordination is also advantageous, as is familiarity with WFP corporate systems and procedures.

Languages:
Fluency in both oral and written communication in the UN language in use at the duty station (English) and Bahasa Indonesia is mandatory. Candidates should possess strong language skills to effectively communicate with diverse stakeholders and support the organization's operations.

Additional Notes:
This position is a fixed-term contract at the General Service Level 5, based in Jakarta, Indonesia. The role is full-time and involves working closely with senior management and various functional units within the organization. WFP is committed to providing reasonable accommodations for individuals with disabilities throughout the recruitment process. The organization does not charge any fees for application or recruitment processes, and all employment decisions are made based on organizational needs and individual qualifications. Candidates are encouraged to submit a complete application, including a professional CV and cover letter, and to ensure that their profiles are accurate and up to date.