Administrative Support

Job Posting Organization:
Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States. Established to serve the poor and vulnerable, CRS operates in more than 100 countries, providing relief and development assistance without regard to race, religion, or nationality. The organization focuses on various areas including emergency response, health, agriculture, education, microfinance, and peacebuilding. CRS is committed to safeguarding children and vulnerable adults from abuse and exploitation, and it welcomes individuals from all faiths and secular traditions who share its values and commitment to service.

Job Overview:
The Administrative Support position at Catholic Relief Services involves providing essential administrative services that are responsive, effective, and efficient in supporting the organization's mission. The role is crucial for ensuring operational effectiveness and high-quality programming. The individual in this position will be responsible for managing day-to-day administrative activities, which include preparing payment requests, following up on cash requests, and ensuring timely communication with various stakeholders. The role also involves maintaining the efficient use of office assets and participating in logistics assessments, thereby contributing to the overall mission of CRS to serve those in need.

Duties and Responsibilities:
The duties and responsibilities of the Administrative Support position include preparing payment requests as needed, following up on timely cash requests from PDP/Field offices, and preparing requests for approval. The individual will also be responsible for communicating with PDP/Field office staff to ensure timely liquidation reports are submitted for final review and approval. Additionally, the role requires efficient management of office assets, including office spaces and facilities, and participation in warehouse assessments with the logistics team. The individual will communicate with security" style="border-bottom: 1px dotted #007bff !important;">security and cleaning service providers to manage contracts and performance reports, ensuring that services are delivered effectively. Furthermore, the role includes identifying safety issues to maintain a safe work environment and performing other operations support activities as required.

Required Qualifications:
Candidates for the Administrative Support position must possess a Bachelor's Degree and have at least two years of experience working in an office environment in a clerical or administrative role. Experience with local or international NGOs is a plus, and additional education may substitute for some experience. The ideal candidate should have strong time management skills, a customer service orientation, and the ability to work on multiple tasks effectively. Proficiency in typing, data entry, and the use of MS Office applications (Excel, Word, PowerPoint, Visio) is also required, along with good communication and interpersonal skills.

Educational Background:
The educational background required for this position includes a Bachelor's Degree. This foundational education is essential for understanding the administrative processes and responsibilities associated with the role. Candidates with additional relevant education may be considered, particularly if it can substitute for some of the required experience.

Experience:
The position requires a minimum of two years of experience in an office environment, specifically in clerical or administrative roles. Experience working with local or international NGOs is preferred, as it provides valuable insights into the operational dynamics of such organizations. Candidates should demonstrate a proven track record of managing administrative tasks effectively and efficiently.

Languages:
The mandatory language requirement for this position is proficiency in English and Amharic. Additionally, having skills in the Afar language is preferable, as it may enhance communication with diverse stakeholders in the region.

Additional Notes:
The position does not specify a travel requirement, indicating that it may be primarily office-based. CRS offers a comprehensive benefits package for U.S.-based staff, including medical, dental, life insurance, vision, and a generous retirement savings plan. For candidates employed outside the U.S., benefits packages are based on the country of employment. The work culture at CRS is collaborative and mission-driven, focused on improving the lives of the poor globally. The successful candidate will be expected to adhere to CRS's Code of Conduct and commitment to safeguarding program participants and community members from exploitation and abuse. The job description is not exhaustive and may evolve as needed.