Manager, EM&O2

Job Posting Organization:
The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization founded in 2002, dedicated to saving lives and reducing the burden of disease in low- and middle-income countries. CHAI operates in over 40 countries, working closely with governments and the private sector to create and sustain high-quality health systems. Initially focused on the HIV/AIDS epidemic, CHAI has expanded its mission to include a wide range of health issues, including infectious diseases like COVID-19, malaria, tuberculosis, and hepatitis, as well as non-communicable diseases such as cancer and diabetes. The organization emphasizes sustainable impact, government-led solutions, and the sharing of learnings globally. CHAI's diverse team is committed to its mission and values, with a majority of staff based in program countries, ensuring a deep understanding of local health challenges and needs.

Job Overview:
The Manager, EM&O2 will play a pivotal role in driving strategic initiatives and overseeing program implementation across multiple states in India. This position requires collaboration with the Program Leader to develop comprehensive strategies aimed at expanding equitable access to medical oxygen services. The Manager will lead a high-performing team, focusing on achieving critical access goals while ensuring alignment with the organization's mission. The role demands strong analytical capabilities, stakeholder management skills, and the ability to lead cross-functional teams effectively. The successful candidate will thrive in a dynamic environment, demonstrating excellent communication skills and a commitment to excellence in high-pressure situations. The position is based in Delhi and involves significant interaction with government partners and health service delivery points.

Duties and Responsibilities:

• Strategic Program Leadership and Development: Co-create and monitor the strategic direction of the EM&O2 program, ensuring equitable access to essential medicines and strengthening public health systems through government-led initiatives. Build the program implementation capacity within the team, ensuring alignment with WJCF policies, and responsiveness to government and donor needs. Develop insights on key program goals, focus areas, and geographies, contributing to program effectiveness. Drive fundraising and business development efforts by leading grant writing and proposal reviews. Identify new areas for expansion and strengthen the program’s scope to deliver impactful results. Assist in resource mobilization, ensuring donor proposals reflect the scale of impactful initiatives and WJCF’s mission.
• Processes, Project and Financial Management: Guide the development and regular updating of the program's results framework, operational plans, risk registers, and other key process documents. Oversee the planning, tracking, and reporting of program budgets in compliance with donor and WJCF requirements. Lead collaborative decision-making around resource allocation, ensuring prioritization is evidence-based. Collaborate with operational teams and finance liaisons to maintain budgetary oversight.
• Stakeholder and Relationship Management: Cultivate and maintain strong relationships with key governmental entities, donors, NGOs, and health service delivery points. Engage with government program managers to align and ensure buy-in across all programmatic activities. Build trust-based relationships with senior government stakeholders, particularly within the Ministry of Health and Family Welfare (MoHFW). Lead the development of cross-program collaborations and knowledge-sharing. Maintain a stakeholder matrix and guide teams on navigating complex stakeholder relationships effectively.
• Strategic Communication and Knowledge Sharing: Provide regular updates to stakeholders on program progress, challenges, and successes. Guide regional leads in replicating these communications. Develop communication approaches and materials aligned with WJCF policies. Represent WJCF at high-level meetings and conferences, showcasing program success. Lead knowledge management efforts, promoting best practices.
• People and Team Management: Foster a collaborative environment, building team resilience and creativity. Mentor team members, providing guidance and career growth opportunities. Lead recruitment and capacity building for team members. Develop and maintain feedback mechanisms to ensure effective team performance. Identify and manage program-related risks, escalating issues as necessary.
• Technical Expertise and Problem Solving: Develop subject matter expertise among program leads. Support evidence-informed initiatives, including research and grant proposal development. Lead the development of critical thinking and problem-solving skills within the team. Provide strategic insights at technical working groups and high-level meetings. Perform any other duties as requested by program leadership.

Required Qualifications:
Bachelor's degree or higher in business administration, management sciences, public health, development studies, public policy or related fields. At least 8 years of experience in a demanding result-driven environment in the private or public sector, with increasing levels of responsibility and leadership. Proven track record in successfully managing projects, cultivating relationships, and coordinating the interests of diverse stakeholders. Expertise in navigating complex processes and driving collaborative decision-making. Exceptional communication skills, both oral and written, in English and Hindi. High emotional intelligence, demonstrating patience, empathy, and thoughtful leadership. Strong organizational skills with the ability to work autonomously and manage multiple tasks and deadlines. Willingness and flexibility to travel extensively.

Educational Background:
A Bachelor's degree or higher in relevant fields such as business administration, management sciences, public health, development studies, or public policy is required for this position. This educational background is essential to ensure that the candidate possesses the necessary theoretical knowledge and practical skills to effectively manage health programs and initiatives.

Experience:
The position requires at least 8 years of experience in a demanding result-driven environment, either in the private or public sector. Candidates should have progressively increasing levels of responsibility and leadership, demonstrating their ability to manage complex projects and engage with diverse stakeholders effectively. Experience in public health, management consulting, or similar fast-paced environments is preferred, particularly in governance, systems strengthening, and operations management.

Languages:
Fluency in English and Hindi is mandatory for this position, as exceptional communication skills are crucial for engaging with stakeholders and crafting compelling presentations and reports. Proficiency in additional languages may be considered an asset but is not required.

Additional Notes:
The position is full-time and based in Delhi, India. The last date to apply for this role is 21st June, 202

• The role may involve extensive travel within and outside program states and districts to ensure program success and stakeholder engagement. The organization values core personal qualities such as resourcefulness, accountability, perseverance, self-direction, high energy, and a strong work ethic.