Human Resources and Administration Team Lead

Job Posting Organization:
The Norwegian Refugee Council (NRC) has been operational in Nigeria since 2015, focusing on assisting displacement-affected communities. The organization aims to meet basic needs, improve livelihoods, provide access to essential services, and enhance resilience against future shocks. NRC operates through six core competencies: water, sanitation, and hygiene (WASH), Shelter, Education, Information-Counselling and Legal Assistance (ICLA), Livelihoods and security" style="border-bottom: 1px dotted #007bff !important;">security" style="border-bottom: 1px dotted #007bff !important;">Food Security (LFS), Camp Management, and Protection. With a workforce of 370 staff, NRC has established a presence in key locations including Maiduguri, Yola, and Jos, allowing it to respond effectively to the needs of those affected by conflict across North-East and North Central Nigeria. The organization also has sub-offices in Dikwa, Monguno, Biu, Mubi, Pulka, and Gwoza, which further enhances its reach and ability to provide humanitarian aid and development cooperation, focusing on equitable access to services and strengthening the rights of displaced individuals and returnees.

Job Overview:
The Human Resources and Administration Team Lead will be responsible for implementing protection-related activities in Maiduguri. This includes protection case management, individual protection assistance, referrals, and engaging with partners, communities, and stakeholders. The role requires a proactive approach to support the protection portfolio according to the established plan of action. The successful candidate will work independently on protection monitoring activities and will be responsible for organizing and delivering tasks in line with international standards and NRC guidelines. The position demands a strong understanding of protection issues to effectively support the team and prepare status reports as required by management. The candidate will also ensure proper documentation and promote technical improvements within the organization.

Duties and Responsibilities:
The duties and responsibilities of the Human Resources and Administration Team Lead include building and maintaining trust relationships with target communities, conducting community-level protection needs assessments, and monitoring to identify threats to safety and well-being. The candidate will contribute to the identification and referral of individuals with specific needs, focusing on vulnerable groups such as children, youth, and women. They will support the development of awareness materials on protection issues and raise awareness among beneficiaries and stakeholders. Collaboration with the Case Management Officer and Protection Team is essential for conducting assessments and preparing intervention plans. The candidate will ensure confidentiality in handling data related to protection monitoring and will report achievements to the Case Management Officer regularly.

Required Qualifications:
Candidates must have experience working directly with affected communities in a humanitarian context, preferably in complex and volatile environments. Previous experience in conducting protection needs assessments and monitoring is desirable but not mandatory. A basic understanding of international protection standards and principles is also preferred. The candidate should possess strong data management skills and proficiency in IT tools, including MS Office and email. Some knowledge of English is required, and familiarity with local languages is advantageous.

Educational Background:
While specific educational qualifications are not detailed in the job description, candidates are generally expected to have relevant educational backgrounds that align with the responsibilities of the position, particularly in fields related to humanitarian work, social sciences, or community development.

Experience:
The position requires candidates to have experience working in humanitarian settings, particularly with local or international organizations. Experience in community engagement and protection monitoring is beneficial, although not strictly necessary. The ability to navigate complex social dynamics and work effectively in challenging environments is crucial.

Languages:
Proficiency in English is mandatory, while knowledge of local languages is considered an asset. This linguistic capability will enhance communication with the communities served and facilitate better engagement in protection activities.

Additional Notes:
This position is based in Maiduguri, Borno State, Nigeria, and is open to Nigerian nationals only. The contract duration is for 7 months, and the position is classified as Grade 4 in NRC's grading structure. The reporting line is to the Protection From Violence Coordinator. Candidates are encouraged to apply early, as applications may be screened before the deadline. Female candidates are strongly encouraged to apply.