Digital Communications Officer

Job Advertisement

Position Title: Digital Communications Officer
Location: Ouagadougou
Country: Burkina Faso
Deadline Date: Not specified

Job Details

Job Posting Organization:
The position is located within the United Nations Information Centre (UNIC) in Ouagadougou, which is part of the global network of UN Information Centres. These centres serve as principal sources of information about the United Nations system in their respective countries. The mission of UNICs is to promote public understanding and support for the aims and activities of the United Nations by disseminating information materials to local audiences, engaging local and regional partners, and bringing the UN closer to the people it serves. The UNIC Ouagadougou operates under the Information Centres Service (ICS) and is part of the Campaigns and Country Operations Division (CCOD) within the Department of Global Communications (DGC). The organization aims to enhance the visibility and understanding of the UN's work in Burkina Faso, thereby fostering a more informed public.

Job Overview:
The Digital Communications Officer will play a crucial role in implementing global communication strategies and campaigns aimed at engaging local audiences on UN priority issues and major events. This position involves coordinating activities, monitoring progress, reporting outcomes, and analyzing the effectiveness of communication strategies. The officer will participate in planning outreach events and social cohesion activities, utilizing digital communication tools to maximize engagement. Additionally, the role includes developing digital campaigns across various platforms, conducting research to compile relevant information for digital communication products, and monitoring public opinion and current events to inform management of potential actions. The officer will also be responsible for creating and disseminating digital content in local languages and various formats, ensuring that the UN's messages resonate with the target audience. This position requires a proactive approach to digital communications, with a focus on enhancing the UN's outreach and engagement efforts in Burkina Faso.

Duties and Responsibilities:
The incumbent will be responsible for a wide range of duties, including: assisting in the implementation of global communication strategies; coordinating outreach events and social cohesion activities; developing digital campaigns using social media and websites; researching and compiling information for digital communication products; monitoring and analyzing current events and public opinion; preparing new material for websites; collecting and producing digital content in various formats; maintaining and updating websites; assisting in public information outreach; acting as a focal point for digital communications issues; providing communication support to Resident Coordinators; monitoring and reporting on activities; performing general administrative duties; and providing guidance to junior colleagues and interns. The role requires a comprehensive understanding of digital communication tools and the ability to adapt content for various platforms, ensuring effective engagement with local audiences.

Required Qualifications:
Candidates must possess a high school diploma or equivalent. Additionally, a minimum of seven years of experience in digital communications, social media, public information, or public relations is required. Experience with digital communication tools, including database-driven websites and social media platforms, is essential. Candidates should have a proven track record of creating content for digital publishing formats and adapting various communication materials for online platforms. Experience within the United Nations Common System or a comparable international organization is desirable, as is experience in graphic design and desktop publishing using software such as Adobe Photoshop and Adobe InDesign. Familiarity with digital photography is also beneficial.

Educational Background:
A high school diploma or equivalent is the minimum educational requirement for this position. While no specific higher education qualifications are mentioned, candidates with additional relevant education or certifications in communications, public relations, or a related field may have an advantage in the selection process.

Experience:
The position requires a minimum of seven years of relevant work experience in digital communications, social media, public information, or public relations. Candidates should have substantial experience working with digital communication tools and platforms, as well as a strong background in creating and adapting content for various digital formats. Experience within the United Nations or similar international organizations is preferred, along with skills in graphic design and digital photography.

Languages:
Fluency in both English and French is required, as these are the working languages of the United Nations Secretariat. Knowledge of another official UN language is considered desirable, which may enhance a candidate's profile and competitiveness for the position.

Additional Notes:
This position is subject to local recruitment, meaning that candidates must be residents of Burkina Faso or within commuting distance of Ouagadougou. Staff members recruited locally are not eligible for international recruitment benefits. The United Nations emphasizes the importance of diversity and inclusion in its recruitment process, ensuring equal opportunities regardless of gender identity, sexual orientation, race, or other factors. Reasonable accommodations may be provided for applicants with disabilities to support their participation in the recruitment process. The UN does not charge any fees during the recruitment process, and candidates are advised to provide accurate information in their applications.