Country Director

Job Posting Organization:
The Norwegian Refugee Council (NRC) is a global humanitarian organization that assists people forced to flee their homes due to conflict and crises. Established to provide high-quality aid and defend the rights of refugees and internally displaced persons, NRC operates in various countries, including Chad, where it has been active since 202

• The organization is committed to diversity and inclusion, ensuring that all employees are treated with respect and dignity. NRC fosters a supportive culture that encourages professional growth and innovation among its teams, allowing employees to take responsibility and contribute to meaningful change in the lives of those affected by crises. The organization has a zero-tolerance policy towards exploitation and abuse, emphasizing the importance of safeguarding in all its operations.

Job Overview:
The director" style="border-bottom: 1px dotted #007bff !important;">Country Director position at NRC is a leadership role that encompasses overall responsibility for the organization's operations in Chad. The primary purpose of this role is to provide strategic direction and management across NRC's country operations, ensuring effective program delivery and strong external representation. The Country Director will engage actively in inter-agency coordination and align the organization's priorities with the evolving humanitarian context in Chad, particularly in light of the ongoing crisis in Sudan. This position also involves leading resource mobilization and advocacy efforts while building high-performing teams to deliver accountable and impactful humanitarian responses. The Country Director will analyze the political and humanitarian landscape, adapt NRC's programs accordingly, and prioritize continuous improvement and innovation to maintain high standards in humanitarian and protection programming.

Duties and Responsibilities:
The Country Director will be responsible for a wide range of duties, including:

• Analyzing the political and humanitarian context in Chad and adapting NRC's programs to ensure relevance and effectiveness.
• Prioritizing continuous improvement and innovation in humanitarian and protection programming, focusing on timely delivery.
• Motivating and coaching staff to create effective teams, particularly within the Country Management Group.
• Promoting accountability and adherence to the highest ethical standards, including safeguarding and humanitarian principles.
• Leading all NRC advocacy efforts in the country and ensuring contributions to regional and global advocacy initiatives.
• Developing and enforcing policies to promote diversity within the organization.
• Serving as a proactive member of the Regional Management Group and collaborating with other country offices to enhance the overall response to the Chad refugee crisis.
• Engaging with other country offices involved in the Chad refugee response to ensure holistic advocacy and programming.
• Discussing staff retention and rotation with the Regional Director to maintain a stable and effective workforce.

Required Qualifications:
Candidates for the Country Director position must possess the following qualifications:

• A minimum of 5 years of experience in a Senior Manager or Country Director role within a humanitarian or recovery context.
• Proven experience working in complex and volatile environments, demonstrating the ability to navigate challenges effectively.
• Documented results related to the responsibilities of the position, showcasing successful program delivery and impact.
• Strong leadership skills and a clear understanding of personal leadership style and profile.
• Fluency in both French and English, with excellent written and verbal communication skills.
• A valid driver's license and the ability to travel as required.
• Context-related skills and knowledge, particularly regarding the situation in Chad and the ongoing Sudan crisis.
• Experience in advocacy work and familiarity with change management processes.

Educational Background:
The educational background required for the Country Director position includes a relevant degree in fields such as international relations, humanitarian studies, development studies, or a related discipline. Advanced degrees or specialized training in humanitarian response, management, or leadership are highly desirable and may enhance a candidate's suitability for the role.

Experience:
Candidates should have substantial experience, specifically a minimum of 5 years in senior management roles within humanitarian or recovery contexts. This experience should include working in complex and volatile environments, demonstrating the ability to lead teams effectively and manage programs under challenging conditions. Proven results in similar positions will be critical for consideration.

Languages:
Fluency in French and English is mandatory for this position, both in written and verbal forms. Proficiency in additional languages relevant to the region may be considered an asset, enhancing communication with diverse stakeholders and communities.

Additional Notes:
The position is based in N'Djamena, Chad, with a contract duration of 24 months, which may be extended based on performance and organizational needs. The salary is classified as Grade 12 on NRC's salary scale, and the organization offers a range of benefits to its employees. NRC is committed to equal opportunities and diversity, ensuring that all employees are treated fairly regardless of age, gender, religion, ethnicity, nationality, or physical ability. The organization encourages innovative ideas and provides employees with opportunities to take initiative and contribute to the mission of assisting those affected by crises.