Senior Private Sector Partnerships (PSP) Assistant (Digital)

Job Posting Organization:
The Office of the United Nations High Commissioner for Refugees (UNHCR) was established on December 14, 1950, by the United Nations General Assembly. The mission of UNHCR is to lead and coordinate international action to protect refugees and resolve refugee problems worldwide. The organization aims to safeguard the rights and well-being of refugees, ensuring that everyone can exercise the right to seek asylum and find safe refuge in another State. UNHCR has been instrumental in helping millions of people restart their lives, including asylum seekers, refugees, returnees, stateless individuals, and internally displaced persons. The UNHCR Office in China was established in 1979, and despite China being a party to the 1951 Convention and 1967 Protocol since 1982, there is no comprehensive national law governing asylum. UNHCR continues to register asylum seekers and provide direct assistance to the refugee population in mainland China. The organization advocates for the implementation of regulations concerning refugee treatment and works to build the capacity of the Chinese government to fulfill its obligations under international refugee law. UNHCR's Private Sector Partnerships Service (PSP) mobilizes resources from the private sector to support its work globally, and the China Office has established a new team to engage with the Chinese private sector for fundraising efforts.

Job Overview:
The Senior Private Sector Partnerships (PSP) Assistant (Digital) will play a crucial role in supporting the PSP team to achieve individual giving fundraising Key Performance Indicators. The incumbent will assist in developing donor communications content for daily digital usage and will be responsible for initiating and executing donor engagement activities aimed at enlarging the supporter base and improving donor development performance. This position requires a digital specialist with experience in supporter engagement and donor development, particularly in digital content creation, data analysis, and CRM-related work. The role also encompasses managing E-commerce operations, donor communications, and administrative tasks related to individual giving. The position is designed to enhance UNHCR's engagement with the general public and potential supporters through effective digital strategies and campaigns.

Duties and Responsibilities:
The duties and responsibilities of the Senior PSP Assistant (Digital) include supporting the PSP team in achieving fundraising KPIs, developing daily communications content for donor interactions, initiating digital supporter engagement activities, managing the E-shop and regular-giving campaigns, and overseeing the CRM system and database. The incumbent will monitor online fundraising and social media performance, assist with administrative tasks related to individual giving, and contribute to the development of the Middle Value Donor program. The role requires collaboration with internal teams, external vendors, and media partners to create effective communication strategies based on marketing insights. The assistant will also be responsible for maintaining the E-shop content, optimizing donor development programs, and providing reports on fundraising performance and supporter data trends.

Required Qualifications:
Candidates must possess a vast knowledge and understanding of digital communications, E-commerce, and performance marketing. They should have proven abilities to develop communication content in both Simplified Chinese and English, along with experience working with CRM digital systems. A strong analytical mindset, excellent written and verbal communication skills, and the ability to thrive in a fast-paced environment are essential. A passion for learning and adapting to new trends in digital fundraising is also required. Candidates should have a minimum of 2 years of relevant experience with a high school diploma or 1 year of experience for those with a Bachelor's degree or higher, particularly in social media, performance marketing, or fundraising within the mainland Chinese context.

Educational Background:
The educational requirements for this position include a High School Diploma or a University degree in Marketing, Communications, Statistics, or a related field. An additional diploma in digital marketing, social media, E-commerce, public affairs, or a similar program is considered an asset. Candidates with a Bachelor's degree are preferred, as they may require less work experience compared to those with a high school diploma.

Experience:
The position requires a minimum of 2 years of relevant experience for candidates with a high school diploma, or 1 year of experience for those with a Bachelor's degree or higher. Relevant experience includes social media, performance marketing, or fundraising within the mainland Chinese context, as well as experience in data analysis or developing performance reports.

Languages:
Fluency in both Chinese and English is mandatory for this position. Candidates should have the ability to develop communication content in both languages. While proficiency in additional languages is not specified as a requirement, it may be considered a desirable asset.

Additional Notes:
This position is classified as a UNOPS LICA-5 role, with a contract duration from September 1, 2026, to December 31, 202

• The position is not remote and is based in Beijing, China. The role is full-time, and the incumbent will be expected to engage with individual supporters and external vendors as part of their responsibilities. The position does not require a functional clearance and is categorized under the least hardship level (A).