Digitador de Datos (Plataforma HiringRoom)

Job Posting Organization:
The World Food Programme (WFP) is the world’s largest humanitarian organization, established to save lives in emergencies and to use food assistance as a means to build pathways to peace, stability, and prosperity for people recovering from conflict, disasters, and the impacts of climate change. WFP operates globally, with a mission to achieve Zero Hunger by 2030, and is recognized for its commitment to diversity and equal employment opportunities. WFP has been awarded the Nobel Peace Prize in 2020, highlighting its significant contributions to humanitarian efforts. The organization emphasizes a diverse, committed, and skilled workforce, operating in an inclusive environment that aligns with its core values of Integrity, Collaboration, Commitment, Humanity, and Inclusion. WFP invests in the professional development of its employees through various training and mentorship programs, providing opportunities for career advancement across its global offices.

Job Overview:
The position of Digitador de Datos is crucial for the operational and administrative support of the GastroLab program within WFP. The primary function of this role is to ensure the timely, complete, and accurate registration of profiles for young individuals certified through the GastroLab program on the Hiring Room platform. This involves the collection, organization, and verification of participant documentation, including the uploading of resumes and necessary data for job applications. The role requires a high level of organization, confidentiality, and attention to detail, as the individual will be responsible for maintaining a reliable and updated database of participant information. The position operates under the supervision of the employability team and is integral to facilitating job opportunities for youth in the culinary and tourism sectors, thereby contributing to the broader mission of WFP in El Salvador.

Duties and Responsibilities:
The main responsibilities of the Digitador de Datos include:

• Collecting, organizing, and reviewing documentation from participants for registration on the designated platform.
• Uploading and archiving resumes (CVs) and supporting documents on the platform.
• Identifying incomplete, duplicate, or inconsistent information in records.
• Contacting beneficiaries via phone as necessary to complete, confirm, or correct required information on the platform.
• Maintaining confidentiality and proper safeguarding of personal information of beneficiaries.
• Preparing simple progress reports on the number of records entered and pending when requested.
• Ensuring compliance with established standards for managing labor profiles on the platform.

Required Qualifications:
The required qualifications for the Digitador de Datos position include:

• A completed secondary education (high school diploma) is mandatory.
• University students or graduates are preferred.
• Desirable experience in data entry, document management, database updates, or information input on digital platforms.
• Basic to intermediate proficiency in Microsoft Excel, Microsoft Office, and digital tools is required for managing and updating electronic records.
• Experience in customer service or follow-up calls is desirable, with the ability to conduct verification and information updates for beneficiaries.
• Strong communication skills, both oral and written, with a clear, cordial, and respectful demeanor.
• Attention to detail to validate information, ensuring the quality, integrity, and consistency of entered records.
• Ability to handle confidential information and personal data according to institutional protocols and guidelines.

Educational Background:
The educational background required for this position includes:

• A secondary education diploma (Bachillerato) is required.
• Preference will be given to candidates who are university students or graduates, particularly in fields related to social sciences, administration, or information technology.

Experience:
Candidates should possess desirable experience in data entry processes, document management, and updating databases or entering information on digital platforms. Experience in customer service or follow-up communication is also beneficial, as the role involves direct interaction with beneficiaries to ensure accurate data collection and updates.

Languages:
The mandatory language requirement for this position is proficiency in Spanish, as the role involves communication with local beneficiaries. Knowledge of English is considered a good asset, as it may facilitate communication with international teams and resources.

Additional Notes:
This position is classified as Casual Labour and is based in San Salvador, El Salvador. The contract duration is for 2 weeks, and the role is part-time. WFP is committed to providing reasonable accommodations for individuals with disabilities throughout the recruitment process. The organization does not charge any fees for applications or recruitment processes, ensuring a fair and transparent hiring process.