Asistente Técnico/a Administrativo

Job Posting Organization:
The Norwegian Refugee Council (NRC) is a global humanitarian organization that assists individuals forced to flee their homes due to conflict, persecution, or natural disasters. Established to provide aid and support to those in need, NRC operates in multiple countries around the world, focusing on delivering high-quality assistance and defending the rights of refugees and internally displaced persons. The organization is recognized for its commitment to diversity, equity, and inclusion, fostering a supportive culture that encourages professional growth and innovation among its employees. NRC emphasizes the importance of safeguarding and maintaining a safe environment for all individuals involved in its operations.

Job Overview:
The role of Asistente Técnico/a Administrativo is crucial for ensuring the smooth functioning of internal processes and mission-related activities within the organization’s offices. This position involves supporting communication and information management, which is essential for optimizing operational processes. The individual in this role will be responsible for adhering to NRC's policies and guidelines, assisting in the implementation of support functions according to the action plan, and preparing necessary reports for management. The Asistente Técnico/a Administrativo will also ensure proper documentation and promote ideas for improving support functions, all while working in accordance with the established work plan and development goals.

Duties and Responsibilities:
The duties and responsibilities of the Asistente Técnico/a Administrativo include ensuring compliance with NRC policies, tools, manuals, and guidelines. The individual will support the implementation of the support function portfolio as per the action plan, prepare and develop status reports required by management, and ensure proper filing of documents. Specific responsibilities include efficiently managing properties, including searching, contracting, monitoring, renewing, renegotiating, and concluding contracts while optimizing resources and fulfilling obligations. The role also involves ensuring connectivity services, maintaining databases, managing travel service requests, overseeing office supplies, and conducting induction processes for new staff. Additionally, the Asistente Técnico/a Administrativo will handle migration processes for international staff, manage billing reports, and support the preparation of reports requested by supervisors.

Required Qualifications:
Candidates for the Asistente Técnico/a Administrativo position should possess a background in administration or related fields, ideally as a technologist or a final semester student. Previous work experience, whether through internships or university practices, is essential. Candidates should have experience in support functions within humanitarian contexts, particularly in complex and changing environments. A basic understanding of the English language is required, along with proficiency in MS Office and familiarity with office programs such as SharePoint, OneDrive, and Teams. A willingness to learn and an interest in social issues are also important qualifications for this role.

Educational Background:
The educational background required for this position includes a degree or ongoing studies in administration or related fields. Candidates should ideally be at least at the technologist level or in their final semester of study, demonstrating a solid understanding of administrative principles and practices relevant to the humanitarian sector.

Experience:
The position requires a minimum of one year of experience in similar roles, preferably with international organizations or within the United Nations system. Candidates should have demonstrable experience in administrative support functions and a proven track record of working in humanitarian contexts. Experience in customer service, both internal and external, is also beneficial.

Languages:
The mandatory language for this position is Spanish, as it is the primary language of communication within the organization and the local context. A basic knowledge of English is also required, as it may be necessary for communication with international colleagues and stakeholders. Additional language skills could be advantageous but are not mandatory.

Additional Notes:
This position is likely to be full-time and may involve working in a dynamic and challenging environment typical of humanitarian organizations. The NRC is committed to safeguarding and expects all employees to adhere to its policies regarding respect, dignity, and the prevention of exploitation and abuse. The organization promotes a culture of open dialogue and support, ensuring that employees feel valued and empowered in their roles.