Information, Knowledge and Data Management Analysts (Cyber Security)

Job Posting Organization:
The NATO Communications and Information Agency (NCIA) has been operational for over 70 years, dedicated to preserving peace and security" style="border-bottom: 1px dotted #007bff !important;">security for nearly one billion citizens across the Alliance. With a workforce of approximately 3000 civilian and military staff, the NCIA operates in 29 locations across Europe, North America, and Asia. The agency focuses on providing the technological and cyber capabilities necessary for NATO to conduct critical operations, protect airspace, and defend against cyber threats. The NCIA is committed to hiring, training, and retaining top talent to maintain its technological edge, emphasizing the importance of its diverse workforce in achieving its mission.

Job Overview:
The position of Information, Knowledge and Data Management Analysts is based in either Mons or Brussels, Belgium, and is part of NATO's initiative to enhance its IT services in support of NATO’s Digital Endeavour. The role is situated within the NATO Cyber Security Centre (NCSC), which is tasked with lifecycle management activities for cyber security. Analysts will be responsible for developing and maintaining the information management landscape of the organization, assisting operational and project teams with data access and distribution, and providing high-level support during critical cyber security operations. This includes organizing meetings, taking real-time minutes, tracking decisions, and ensuring timely communication with stakeholders. The role demands maintaining situational awareness and managing information flow during high-pressure scenarios, thus playing a crucial part in rapid response coordination.

Duties and Responsibilities:
The duties and responsibilities of the Information, Knowledge and Data Management Analysts include:

• Developing and maintaining the information management landscape of the organization.
• Assisting operational and project teams in accessing, creating, and distributing key data and information.
• Providing high-level meeting support during critical cyber security operations, which involves organizing meetings, facilitating discussions, taking real-time minutes, managing decision tracking, and distributing outcomes to stakeholders.
• Maintaining situational awareness and ensuring accurate information flow during high-pressure operational scenarios.
• Supporting rapid response coordination by managing communication channels and information distribution.
• Collaborating with various teams to ensure effective information management practices are in place.

Required Qualifications:
Candidates must possess higher vocational training in a relevant discipline with at least 3 years of post-related experience, or a secondary educational qualification with a minimum of 5 years of post-related experience. Proven experience in cyber security, particularly with an understanding of cyber security operations and terminology, is essential. Additionally, candidates should have experience in information management or knowledge management, and thorough knowledge of tools for information management such as the Atlassian stack or SharePoint. Excellent written and verbal communication skills, including minute-taking and report writing, are required, along with the ability to take initiative and adapt to changing requirements in a demanding environment. Strong interpersonal skills and the ability to respond sensitively to both internal and external stakeholders are also necessary.

Educational Background:
The educational background required for this position includes higher vocational training in a relevant field or a secondary educational qualification. Candidates should have a strong foundation in disciplines related to information management, cyber security, or similar areas, supported by relevant work experience.

Experience:
The position requires candidates to have a minimum of 3 years of post-related experience if they hold higher vocational training, or 5 years of post-related experience if they have a secondary educational qualification. Experience in cyber security operations, information management, and knowledge management is crucial, as well as a demonstrated ability to work effectively in high-pressure environments.

Languages:
Fluency in English, both written and spoken, is mandatory for this position. Candidates should possess excellent communication skills to effectively engage with diverse stakeholders. Additional language skills may be considered an asset but are not explicitly required.

Additional Notes:
The position offers a 5-year contract with a competitive tax-free salary, household and children’s allowances, and privileges for expatriate staff, including expatriation and education allowances where applicable. Employees will benefit from an excellent private health insurance scheme, generous annual leave of 30 days plus official holidays, and participation in the NATO Pension Scheme. The NCIA is committed to fostering an inclusive environment and is an equal opportunity employer, valuing diversity in its workforce.