Senior Human Resources Associate (Learning Solutions)

Job Posting Organization:
The International Organization for Migration (IOM) is the leading organization in the field of migration, established to address the challenges and opportunities of migration globally. With a staffing complement of over 15,000 personnel, IOM operates in more than 600 locations worldwide. The organization is committed to employing a talented and diverse workforce that can effectively tackle global migration challenges. IOM jobs provide a unique opportunity to work in an international environment alongside colleagues from various cultural backgrounds, fostering a collaborative and inclusive workplace.

Job Overview:
The Senior Human Resources Associate (Learning Solutions) plays a crucial role within the Integrated Talent Management Unit (ITMU) under the Department of Human Resources (DHR). This position is responsible for supporting the development and maintenance of learning content and solutions for the Staff Development and Learning (SDL) team and other IOM offices and departments. The role involves providing technical and operational support in the creation and adaptation of digital learning solutions, including e-learning modules and blended learning programs. The associate will assist in preparing and formatting learning materials, ensuring they meet organizational standards and accessibility requirements. Additionally, the role includes monitoring learning systems, contributing to data collection and reporting, and serving as a focal point for learning-related requests, thereby facilitating effective coordination with internal clients and stakeholders.

Duties and Responsibilities:
The duties and responsibilities of the Senior Human Resources Associate (Learning Solutions) include:

• Providing technical and operational support in the development and maintenance of digital learning solutions, including e-learning modules and multimedia content.
• Assisting instructional designers and subject matter experts in preparing, editing, and formatting learning materials.
• Supporting the coordination of learning content review processes by consolidating feedback and tracking revisions.
• Administering learning systems and platforms, including course uploads and report extraction.
• Monitoring usage of learning platforms and preparing reports to support decision-making.
• Collecting and validating data from learning systems for reporting purposes.
• Assisting in the preparation of analytical reports and presentations on learning activities.
• Collaborating with HR Business Partners to support learning activities based on organizational needs.
• Providing guidance to users on learning policies and procedures. 1
• Supporting administrative processes related to learning activities, including tracking licenses and communication with service providers. 1
• Organizing meetings and maintaining accurate records of learning activities.

Required Qualifications:
The position requires a Bachelor’s degree or equivalent professional certification in Education, Learning & Development, Information and Communications Technology, or a related field from an accredited institution, along with four years of relevant professional experience. Alternatively, candidates with a high school diploma and six years of relevant experience will also be considered. Accredited universities are those listed in the UNESCO World Higher Education Database. Candidates should possess experience supporting learning and development activities, knowledge of learning theories, and familiarity with Learning Management Systems (LMS).

Educational Background:
Candidates must have a Bachelor’s degree or equivalent professional certification in relevant fields such as Education, Learning & Development, or Information and Communications Technology. Those with a high school diploma may qualify if they have significant relevant professional experience. The educational qualifications must be from accredited institutions recognized by the UNESCO World Higher Education Database.

Experience:
Candidates should have experience supporting learning and development activities, with a solid understanding of learning theories and instructional development models. Familiarity with Learning Management Systems (LMS) such as Moodle or Oracle Learn Cloud is essential, as is experience with content authoring tools and video creation tools. Experience in project coordination, monitoring, and reporting is also required.

Languages:
While the job description does not specify mandatory languages, proficiency in English is likely essential given the international nature of the organization. Additional languages may be beneficial but are not explicitly stated as requirements.

Additional Notes:
The position is subject to funding confirmation and may be used to staff similar roles in various duty stations. Recommended candidates will remain eligible for appointment in similar positions for 24 months. The appointment is contingent upon medical fitness certification, security" style="border-bottom: 1px dotted #007bff !important;">security clearances, and compliance with residency or visa requirements. IOM maintains a zero-tolerance policy regarding conduct incompatible with its objectives, including discrimination and harassment. The organization does not charge fees at any stage of the recruitment process and only accepts applications through its e-Recruitment system. Late applications will not be considered, and only shortlisted candidates will be contacted. Candidates who can assume duties immediately or within a short notice period are encouraged to apply.