Audio Visual Systems Engineer (Infrastructure Engineering Analyst)

Job Posting Organization:
The World Bank Group is a prominent global institution established to provide financial and technical assistance to developing countries. Founded in 1944, it has grown to encompass 189 member countries and operates through more than 130 offices worldwide. The organization is dedicated to ending extreme poverty and promoting shared prosperity by investing in projects that address the most pressing global challenges. The World Bank Group is a unique partnership of five institutions that leverage funding, knowledge, and expertise to support sustainable development initiatives across various sectors.

Job Overview:
The Audio Visual Systems Engineer (Infrastructure Engineering Analyst) position at the World Bank Group is a critical role within the Information Technology Solutions (ITS) Vice Presidency. This position is designed for individuals who are passionate about technology and its application in enhancing the effectiveness of live events and multimedia presentations. The role involves providing comprehensive audiovisual technical support for a variety of high-profile events, including live multimedia events, town halls, board meetings, and receptions. The successful candidate will act as a trusted technical partner, ensuring that all audiovisual elements are executed flawlessly to meet the expectations of internal clients and stakeholders. This position requires a strong understanding of audiovisual systems, event production workflows, and the ability to troubleshoot technical issues under pressure. The role is integral to the Digital Workplace Experience unit, which is responsible for delivering high-quality end-user technology products and services to the World Bank Group's global workforce.

Duties and Responsibilities:
The duties and responsibilities of the Audio Visual Systems Engineer include performing daily readiness checks for audiovisual equipment, setting up and operating various AV systems, and providing technical support during events. Key responsibilities include: conducting equipment setup, troubleshooting, and testing for high-level conferences; managing audio and video systems during events; ensuring optimal performance of AV equipment; responding to client requests promptly; verifying virtual meeting connections; documenting technical issues and outcomes; and collaborating with various teams to ensure seamless event execution. The role also involves maintaining a professional presence during events, anticipating client needs, and managing last-minute changes effectively. The engineer will be responsible for ensuring high production quality and timely delivery of event materials, as well as reporting any anomalies or issues that arise during events.

Required Qualifications:
Candidates for this position should possess a Bachelor’s or Master’s degree in a relevant field, along with a minimum of 2 years of experience or an equivalent combination of education and experience. A strong background in audiovisual systems, particularly in complex environments such as conference rooms and event spaces, is essential. Candidates should have at least 7 years of progressively responsible experience in audiovisual support, particularly for executive or high-profile events. Preferred qualifications include AVIXA CTS certification and familiarity with Agile methodologies. Strong attention to detail, organizational skills, and effective communication abilities are crucial for success in this role.

Educational Background:
The educational background required for this position includes a Bachelor’s or Master’s degree in a relevant field, such as Information Technology, Audio Visual Technology, or a related discipline. Candidates with equivalent experience in the IT field may also be considered, particularly those with a strong focus on audiovisual systems and event production.

Experience:
The position requires a minimum of 7 years of progressively responsible experience in the setup, operation, monitoring, and troubleshooting of audiovisual systems. Candidates should have a proven track record of supporting high-profile events, demonstrating reliability, discretion, and the ability to troubleshoot technical issues rapidly. Experience in managing complex audiovisual setups in corporate environments is highly desirable.

Languages:
The mandatory language for this position is English. Proficiency in additional languages is considered a plus, particularly for candidates who may work in multicultural environments or with international clients.

Additional Notes:
This position is a local recruitment opportunity with a term duration of 3 years. The World Bank Group offers a comprehensive benefits package, including retirement plans, medical and life insurance, paid leave, and parental leave. The organization is committed to diversity and inclusion, ensuring equal opportunities for all employees regardless of gender, race, ethnicity, or disability. The role is full-time and requires the ability to work effectively in a fast-paced, international environment.