Fleet Coordinator

Job Posting Organization:
Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States. Established to serve those in need, CRS operates in more than 100 countries, focusing on saving, protecting, and transforming lives without regard to race, religion, or nationality. The organization engages in various programs including emergency response, health, agriculture, education, microfinance, and peacebuilding. CRS is committed to safeguarding children and vulnerable adults from abuse and exploitation, and it welcomes candidates from diverse backgrounds who share its values and commitment to humanitarian service. The agency's processes reflect its dedication to the rights and dignity of all individuals, particularly those in vulnerable situations. CRS is an Equal Opportunity Employer and prioritizes candidates who are citizens or permanent residents of the countries where it operates.

Job Overview:
The Fleet Coordinator will be responsible for coordinating the movements of the country program's fleet and managing all aspects related to the use of CRS vehicles, whether owned or rented, along with the drivers assigned to them. This role is crucial in ensuring that transportation needs are met effectively to support the implementation of high-quality programs benefiting poor and vulnerable populations. The Fleet Coordinator will organize vehicle and motorcycle maintenance according to their condition and in line with the maintenance plans of the contractors and the agency's management policies. This includes ensuring minor repairs are conducted as necessary. The position also involves contributing to the safety and security" style="border-bottom: 1px dotted #007bff !important;">security of passengers and transported goods, protecting the organization's motorized assets, and minimizing risks and liabilities. The Fleet Coordinator will work closely with the fleet manager and mechanics to procure spare parts for motorized vehicles as needed.

Duties and Responsibilities:
Key responsibilities include communicating and collaborating with staff to plan and coordinate vehicle movements, assessing and planning routes, and assigning drivers to optimize resource use and meet program needs according to required schedules and standards. The Fleet Coordinator will apply all operational procedures for vehicle management in accordance with CRS policies related to travel and vehicles, local legal requirements, and donor regulations. Supervising and coaching assigned drivers to ensure safe driving practices and strict adherence to CRS vehicle management policies is essential. Regular diagnostic checks of all motorized assets will be performed, and necessary actions will be taken to ensure timely and quality maintenance and repairs. The Fleet Coordinator will review fuel stocks, spare parts, and equipment, making recommendations for acquisition or replacement. They will also coordinate customs clearance, vehicle registration, insurance, and plate acquisition, while maintaining accurate records of fleet operations and ensuring compliance with established standards. Monthly reports summarizing the status of each vehicle in the fleet will be prepared, and the Fleet Coordinator will supervise and coach drivers to ensure safe driving and compliance with CRS vehicle policies.

Required Qualifications:
The position requires a secondary school diploma and experience in mechanics. A minimum of 3 to 5 years of professional experience in fleet management or transportation is necessary. A valid driver's license with a clean driving record is also required. The candidate should demonstrate personal responsibility, integrity, and trustworthiness, with a commitment to collaboration and openness to learning. Strong negotiation and relationship management skills are essential, along with a proactive, solution-oriented attitude. The ability to manage multiple tasks simultaneously and a strong service orientation focused on user satisfaction are critical.

Educational Background:
A relevant degree is preferred, although additional training may partially substitute for the required experience. Experience working with international NGOs or large garages/dealerships for at least three years in a fleet management role is desired.

Experience:
Candidates should have a minimum of 3 to 5 years of relevant professional experience in fleet management or transportation roles. Experience in minor vehicle maintenance and repair is also necessary, along with a solid understanding of traffic regulations, road networks, and road safety best practices. Strong automotive mechanical experience with motorcycles, cars, and trucks is required, as well as proficiency in basic mathematical calculations and MS Office tools (Excel and Word).

Languages:
Fluency in French is required, along with a good knowledge of Swahili and a basic understanding of English. The candidate must be willing and able to travel up to 30-50% of the time.

Additional Notes:
This position involves supervising drivers and requires collaboration with various internal staff, including program and operations personnel based in Bunia and the administration team in Kinshasa. External relationships include Caritas and other project stakeholders, both governmental and non-governmental. The successful candidate is expected to sign and adhere to CRS's Code of Conduct and will be subject to pre-employment medical clearance and work permit eligibility requirements. The anticipated duration of the assignment may be influenced by the type and level of the job and the agency's needs.