Human Resources Assistant

Job Posting Organization:
The World Food Programme (WFP) is the world’s largest humanitarian organization dedicated to saving lives in emergencies and using food assistance to build pathways to peace, stability, and prosperity for people recovering from conflict, disasters, and the impacts of climate change. Established in 1961, WFP operates in over 80 countries, employing thousands of staff members who are committed to the mission of achieving Zero Hunger. WFP's core values include Integrity, Collaboration, Commitment, Humanity, and Inclusion, which guide its operations and interactions with partners and communities. WFP is also recognized as a 2020 Nobel Peace Prize Laureate, highlighting its significant contributions to humanitarian efforts globally. The organization emphasizes diversity and inclusion in its workforce, encouraging qualified candidates from all backgrounds to apply. For more information about WFP, visit their official website at https://www.wfp.org and follow their social media channels for updates.

Job Overview:
The Human Resources Assistant position at WFP is designed to support the effective implementation of HR policies and procedures, ensuring a client-focused and strategy-oriented HR service. The role involves a variety of HR tasks that require a good understanding of standard guidelines and practices. The job holder will be responsible for managing a full range of HR activities, including recruitment, onboarding, and maintaining personnel records. The HR Assistant will work closely with the Deputy Country Director and the Human Resources Officer, providing essential support to ensure that HR services are delivered consistently and effectively. This position is crucial for fostering a positive work environment and supporting the development of staff within the organization, aligning with WFP's mission to provide humanitarian assistance and improve the lives of those in need.

Duties and Responsibilities:

• Assist in responding to HR-related queries and follow up to ensure high-quality HR service delivery.
• Provide guidance and on-the-job training to staff to enhance their understanding of HR systems and policies.
• Liaise with relevant units and HR focal points to facilitate timely HR service delivery, including payroll and contracts.
• Coordinate recruitment processes for the Country Office, ensuring compliance with WFP policies.
• Compile and analyze HR data related to recruitment, performance management, and learning and development.
• Provide administrative support across various HR activities as assigned.
• Support onboarding processes for new staff, ensuring clarity on HR policies and procedures.
• Maintain confidential personnel records and HR databases, ensuring compliance with data protection standards.
• Draft and process HR documentation, ensuring accuracy and adherence to service standards. 1
• Utilize HR management systems to manage HR data and monitor key deadlines. 1
• Serve as the primary contact for HR management system queries and provide guidance to staff. 1
• Perform other related duties as required.

Required Qualifications:
Candidates must possess secondary education with specialized certification in HR or related fields, supplemented by training in personnel or general administration. A Bachelor’s degree in Human Resources, Business Administration, or a closely related field is desirable. Additionally, candidates should have a minimum of five years of progressively responsible experience in human resources management or administrative support. Proficiency in Microsoft Office applications is essential, and experience with SAP System or HCM Workday is an asset. Strong attention to detail, organizational skills, and a client-oriented approach are crucial for success in this role.

Educational Background:
The educational background required for this position includes secondary education with specialized certification in human resources or related fields. A Bachelor’s degree in Human Resources, Business Administration, or a closely related field is highly desirable and may enhance a candidate's competitiveness for the role.

Experience:
The position requires a minimum of five years of progressively responsible experience in human resources management or providing administrative support to HR functions. Experience working with international humanitarian organizations, NGOs, or government institutions in a multicultural setting is advantageous and may be considered a valuable asset.

Languages:
Fluency in both oral and written communication in English and Tetum is mandatory for this position. Proficiency in additional languages may be considered an advantage, enhancing communication within the diverse environment of WFP.

Additional Notes:
This position is full-time and is based in Dili, East Timor. The recruitment process is open to both national and international candidates. WFP offers an attractive compensation package, which is detailed in the Terms and Conditions section of the vacancy announcement. The organization is committed to providing reasonable accommodations for individuals with disabilities throughout the recruitment process. All applications must be submitted through WFP's online recruiting system, and only shortlisted candidates will be contacted for further stages of the recruitment process. WFP emphasizes a commitment to an inclusive work environment free from discrimination and harassment.