Captador F2F (Voluntario/a Social Champion 1)

Job Posting Organization:
UNICEF Perú is dedicated to ensuring that all children, adolescents, and young people in Peru have the opportunity to exercise their rights. The organization focuses on addressing inequalities that particularly affect rural populations in the Andean and Amazonian regions, as well as those living in peri-urban environments. UNICEF has prioritized its presence in two Amazonian regions: Ucayali and Loreto; one Andean region: Huancavelica; and a district in Lima: Carabayllo. The mission of UNICEF is to ensure the well-being and protection of the most vulnerable children in the country, with a special emphasis on health, education, child protection, and emergency response. To ensure the continuity and expansion of these programs, sustainable financial resources are essential for achieving operational self-sufficiency in the medium and long term. The organization has successfully maintained its income primarily through the recruitment of individual donors via the Face to Face (F2F) channel, supported by specialized external agencies. This strategy is executed by trained teams with a highly commercial profile, operating in public and private spaces such as streets, shopping centers, fairs, and events, both in Lima and various regions of Peru. Additionally, itinerant trips within the country are planned to expand the reach of fundraising efforts. The work of these teams involves raising public awareness about the urgent needs of children in Peru and inviting individuals to become recurring donors. The F2F channel has proven to be a highly effective tool, allowing for sustained growth of the donor base, which is crucial for financing UNICEF's programs and operations in the country. In this context, UNICEF Peru is in need of implementing a pilot project in collaboration with United Nations Volunteers (UNV) under the 'Social Champion' initiative, aimed at engaging committed, motivated, and passionate individuals for the recruitment of new individual donors. The proposal includes forming a team of four fundraisers and one team leader, experienced in fundraising, especially through the F2F channel, to not only expand the base of recurring donors but also strengthen the capacity to effectively manage an internal team, thereby contributing to financial sustainability.

Job Overview:
The Captador F2F (Social Champion Volunteer 1) is responsible for generating income for the organization through the recruitment of recurring donations from potential donors in designated closed spaces, public spaces, events, or other locations. The primary function is to communicate UNICEF's mission and vision and persuade individuals to affiliate or enroll as partners of UNICEF through automatic debit. In terms of donor recruitment, the main activities include proactively identifying and approaching potential donors in assigned spaces (closed spaces, streets, events, etc.), clearly and concisely explaining UNICEF's mission in Peru and the impact of donations, professionally responding to questions and objections from potential donors with empathy, assertiveness, and persuasion, establishing trust with donors to achieve long-term donations, and closing donations while completing the registration in the assigned tools. Regarding goal compliance, the main activities involve meeting recruitment objectives and achieving established targets in terms of the number of new donors and the average contribution amount of donations, regularly reporting progress (daily, weekly, and monthly) to their supervisor/coordinator/leader, and maintaining a detailed record of interactions with donors. Additionally, the volunteer must participate in training activities, continuous improvement programs in communication, persuasion, and sales skills, and stay updated on UNICEF's work and best practices.

Duties and Responsibilities:
The Captador F2F (Social Champion Volunteer 1) will carry out the following tasks under the delegated authority and supervision of the Fundraising Officer or their designated representative:

• Generate income for the organization through the recruitment of recurring donations from potential donors in designated spaces.
• Communicate UNICEF's mission and vision effectively to persuade individuals to become partners through automatic debit.
• Proactively identify and approach potential donors in assigned spaces.
• Clearly explain UNICEF's mission in Peru and the impact of donations.
• Professionally respond to questions and objections from potential donors.
• Establish trust with donors to secure long-term donations.
• Close donations and complete registration in assigned tools.
• Meet recruitment objectives and achieve established targets for new donors and donation amounts.
• Regularly report progress to supervisors. 1
• Maintain detailed records of donor interactions. 1
• Participate in training and continuous improvement programs. 1
• Stay updated on UNICEF's work and best practices.

Required Qualifications:
The position requires individuals who are proactive, communicative, and possess strong interpersonal skills. Candidates should demonstrate the ability to work effectively in a team and have a passion for UNICEF's mission. Professionalism, integrity, and commitment to the cause are essential. The role demands adaptability and flexibility, as well as strong planning and organizational skills. Empathy and the ability to connect with potential donors are crucial for success in this position.

Educational Background:
While specific educational qualifications are not explicitly stated, a background in social sciences, communications, marketing, or related fields would be beneficial. Candidates should have a strong understanding of fundraising principles and practices, particularly in the context of non-profit organizations.

Experience:
Candidates should have prior experience in fundraising, sales, or customer service, particularly in face-to-face environments. Experience in working with non-profit organizations or in roles that require public engagement and persuasion is highly desirable. Familiarity with UNICEF's mission and values will be an advantage.

Languages:
Fluency in Spanish is mandatory, as the role involves direct communication with potential donors in Peru. Proficiency in English or other languages may be considered an asset, especially in engaging with diverse communities or international stakeholders.

Additional Notes:
The position is a volunteer role requiring a commitment of 5 hours daily for 5 days a week, totaling 25 hours per week, with rotating schedules that may include weekends. Volunteers will receive a monthly stipend to cover personal expenses and transportation costs. They will also be eligible for a performance-based bonus and comprehensive health insurance. Volunteers will have the opportunity to participate in training programs and will be supervised by a team leader. The role may require travel to other cities in Peru, with prior notification and additional compensation for travel expenses. Volunteers are entitled to vacation days and must justify any sick leave with appropriate documentation. The position is not remote, and candidates must be fully vaccinated against COVID-19 as per WHO guidelines.