Workplace Management Specialist

Job Posting Organization:
The Asian Development Bank (ADB) is a leading multilateral development bank established in 1966, headquartered in Manila, Philippines. ADB is owned by 69 members, with 50 from the Asia-Pacific region. The organization is dedicated to fostering inclusive, resilient, and sustainable growth across Asia and the Pacific. ADB works collaboratively with its members and partners to address complex challenges, utilizing innovative financial tools and strategic partnerships to transform lives, build quality infrastructure, and safeguard the planet. ADB is committed to creating an inclusive work environment where everyone is treated with respect and given equal opportunities, encouraging all qualified candidates to apply regardless of their background, gender, or disabilities. Women are particularly encouraged to apply for positions within the organization.

Job Overview:
As a Workplace Management Specialist at ADB, you will play a crucial role in providing technical and operational management and oversight of outsourced facilities management services. This position emphasizes hard services, operations and maintenance, and the technical planning and execution of related building services, including soft services such as cleaning and landscaping. You will be responsible for strengthening the depth of Facilities Management (FM) operations through close management and monitoring of maintenance delivery, service execution quality, operational readiness, and contractor performance across occupied and critical facilities. Your role will involve collaborating with various stakeholders, including junior team members, managers within the Corporate Services Department (CSD), technical staff, and outsourced service providers, to ensure the effective delivery of facilities management services.

Duties and Responsibilities:

• Provide technical and operational oversight of outsourced facilities management services, focusing on hard services, Mechanical, Electrical, Plumbing, and Fire Protection (MEPF) systems, and related soft services such as cleaning and landscaping.
• Oversee the planning, execution, and quality assurance of preventive, corrective, and reactive maintenance works.
• Lead major repairs, shutdowns, replacements, upgrades, and other technically sensitive works to ensure safe and technically sound delivery.
• Develop and implement maintenance strategies, work plans, shutdown arrangements, method statements, inspection records, and related documentation following operational requirements and applicable standards.
• Manage asset and systems performance by monitoring condition and reliability, identifying recurring defects, operational risks, and maintenance gaps, and recommending corrective actions and service improvements.
• Conduct technical inspections and quality control of building systems and outsourced works to ensure compliance, reliability, and continuity of operations.
• Prepare high-quality technical inputs, operational updates, and issue summaries to support management decision-making, audits, inspections, and service improvement initiatives.
• Oversee day-to-day operational performance of outsourced contractors, including work planning, technical execution, service quality, compliance, and on-site coordination.
• Ensure operational integration of hard and soft services to improve work sequencing, access coordination, site readiness, hygiene, and continuity of operations. 1
• Monitor and ensure compliance with technical, safety, environmental, and operational requirements across FM service delivery, while driving continuous improvement in maintenance planning, technical reliability, safety performance, sustainability, and overall service execution. 1
• Support the implementation and maintenance of relevant standards and certifications, including ISO certifications and LEED-related requirements. 1
• Perform other duties as may be assigned and reflected in your workplan.

Required Qualifications:

• Bachelor's degree in electrical engineering, mechanical engineering, building services engineering, facilities management, or another relevant technical discipline; preferably at post-graduate level or its equivalent.
• Professional accreditation or licensure in a relevant engineering or technical discipline is advantageous.
• At least 6 years of relevant professional experience managing technical facilities or building operations and maintenance.
• International experience working in several countries or in multicultural environments.
• Experience in technically led FM operations, including hard services, MEPF systems, outsourced service delivery, and soft-services interfaces such as cleaning, janitorial, or landscaping.
• Hands-on operational experience in preventive and corrective maintenance planning, technical inspections, work execution monitoring, and resolution of building systems issues.
• Experience reviewing technical drawings, maintenance documents, method statements, technical reports, operational records, and contractor submissions.
• Demonstrated technical and analytical skills related to building systems, maintenance operations, service execution, and operational risk identification.
• Experience planning and implementing technically complex works in occupied facilities with minimal disruption to operations. 1
• Ability to commit to safety, reliability, compliance with ISO standards, and continuous improvement. 1
• Experience collaborating with contractors, service providers, technical specialists, or engineering consultants in an operational FM environment. 1
• Excellent command of verbal and written communication skills in English.

Educational Background:
A Bachelor's degree in electrical engineering, mechanical engineering, building services engineering, facilities management, or another relevant technical discipline is required for this position. A post-graduate degree or its equivalent is preferred, as it demonstrates a higher level of expertise and understanding of the complexities involved in workplace management and facilities operations. Professional accreditation or licensure in a relevant engineering or technical discipline is also advantageous, as it signifies a recognized level of competence and commitment to the field.

Experience:
The position requires at least 6 years of relevant professional experience in managing technical facilities or building operations and maintenance. This experience should include international exposure, ideally working in several countries or in multicultural environments, which is crucial for understanding diverse operational contexts and challenges. Candidates should have a solid background in technically led facilities management operations, particularly in hard services and MEPF systems, as well as experience with outsourced service delivery and soft-services interfaces such as cleaning and landscaping. Hands-on operational experience in preventive and corrective maintenance planning, technical inspections, and work execution monitoring is essential, along with a proven track record of resolving building systems issues effectively.

Languages:
The mandatory language requirement for this position is an excellent command of verbal and written communication skills in English. This proficiency is crucial for effective collaboration with team members, stakeholders, and contractors, as well as for preparing high-quality technical inputs and operational updates. While English is the primary language required, knowledge of additional languages may be considered an asset, particularly if it enhances communication within a multicultural work environment or with specific stakeholders.

Additional Notes:
This appointment is open to both internal and external applicants and is a fixed-term appointment for an initial period of 3 years. At the end of this initial period, the appointment may be extended once for up to 2 years, converted to a regular appointment, or ended on its expiration date, depending on the needs of ADB and the performance of the staff member. The decision regarding extension or conversion will be made in the overall interest of ADB, considering the requirement for the staff's particular blend of skills and experience in the foreseeable future, as well as the satisfactory performance of the staff member. ADB offers a competitive salary and a comprehensive benefits package, which includes housing and education allowances (if applicable), expatriate benefits (if applicable), relocation assistance (if applicable), a retirement plan, medical and health benefits, paid leave (including parental leave), life and other insurance plans, and opportunities for staff development.