Senior Cash Coordination Expert

Job Posting Organization:
NORCAP is an organization dedicated to improving aid to protect and empower individuals affected by crises and climate change. Established as part of the Norwegian Refugee Council (NRC), NORCAP collaborates with local, national, and international partners to find solutions that address the needs of vulnerable populations. The organization operates in various countries, focusing on humanitarian, development, and peacebuilding initiatives. NORCAP aims to enhance the impact of these initiatives through joint projects, capacity development, and policy support, thereby strengthening the global system of aid and assistance.

Job Overview:
The Senior Cash Coordination Expert will play a pivotal role in enhancing the quality and coherence of cash assistance in the Democratic Republic of the Congo, particularly in the eastern provinces where humanitarian needs are acute due to ongoing conflict and displacement. This position involves co-leading the national Cash Working Group, which is essential for coordinating cash responses that are evidence-based and accountable to the communities served. The expert will be responsible for ensuring that cash assistance strategies are harmonized and effective, thereby improving the overall response to humanitarian needs. The role requires a deep understanding of cash and voucher assistance, as well as the ability to engage with various stakeholders, including government institutions, donors, and local organizations. The position is based in Goma and is expected to commence in April 2026, with a deployment duration of 12 months.

Duties and Responsibilities:
The Senior Cash Coordination Expert will have a comprehensive set of responsibilities, including:

• Co-chairing and coordinating the national and provincial Cash Working Groups, ensuring that meetings are inclusive and well-prepared, reflecting the priorities of partners and operational realities.
• Strengthening the quality and coherence of multipurpose and sectoral cash responses through the development of harmonized strategies, tools, and technical standards.
• Leading or supporting updates to key frameworks, such as the multipurpose cash assistance strategy, transfer values, minimum expenditure basket, and post-distribution monitoring tools.
• Improving cash information management, ensuring completeness of reporting, analysis, and effective use of dashboards and joint monitoring outputs.
• Supporting market monitoring and coordination, including conducting joint market assessments and engaging with financial service providers.
• Providing technical input to humanitarian planning and funding processes, including pooled fund allocations and response planning cycles.
• Building the capacity of national and local organizations through technical guidance, learning events, and hands-on support.
• Engaging constructively with clusters, donors, social protection actors, and government institutions to strengthen the enabling environment for cash assistance.

Required Qualifications:
Candidates must possess extensive experience in cash and voucher assistance coordination, particularly in complex humanitarian contexts. They should demonstrate a proven ability to facilitate inter-agency coordination and provide strategic technical leadership among diverse stakeholders. A strong understanding of market-based programming, transfer value setting, monitoring, and quality assurance systems is essential. Additionally, candidates should have experience in supporting national and local organizations through capacity strengthening and inclusive coordination practices.

Educational Background:
A relevant educational background is required, typically including a degree in humanitarian studies, international development, economics, or a related field. Advanced degrees may be preferred, particularly for candidates seeking to demonstrate a higher level of expertise in cash assistance and coordination.

Experience:
Candidates should have significant experience in cash and voucher assistance coordination, ideally with a focus on multipurpose cash assistance in humanitarian settings. Experience in leading coordination efforts and engaging with various stakeholders, including government and non-governmental organizations, is crucial. The role demands a strong track record of working in complex environments and facilitating effective collaboration among diverse partners.

Languages:
Fluency in French is mandatory, along with strong professional communication skills in English. Proficiency in additional languages may be considered an asset, enhancing the candidate's ability to engage with a broader range of stakeholders.

Additional Notes:
The position is a full-time role with a contract duration of 12 months, starting in April 202

• NORCAP is committed to diversity, equity, and inclusion, welcoming applications from all qualified candidates. The organization has a zero-tolerance policy towards exploitation and abuse, ensuring a safe and respectful workplace. All offers are subject to reference and background checks, and candidates must provide an approved health certificate prior to contract commencement. Feedback will be provided to all applicants within four weeks after the closing date of the advertisement.