Monitoring and Evaluation Officer

Job Posting Organization:
The United Nations Relief and Works Agency for Palestine Refugees in the Near East (UNRWA) was established by the General Assembly in 194

• Its mission is to provide assistance and protection to approximately 5.8 million registered Palestine refugees across Jordan, Lebanon, Syria, the West Bank, and the Gaza Strip. UNRWA aims to help these refugees achieve their full potential in human development while awaiting a just resolution to their situation. The agency operates the largest UN operation in the Middle East, employing over 30,000 staff members and relying almost entirely on voluntary contributions for funding. UNRWA offers a range of services, including education, healthcare, relief and social services, camp infrastructure improvement, microfinance, and emergency assistance. The organization is committed to making a tangible difference in the lives of one of the world's most vulnerable communities, and it seeks individuals who share this mission to join its team.

Job Overview:
The Monitoring and Evaluation Officer will play a crucial role in ensuring that UNRWA's programs deliver measurable and lasting impacts. This position serves as a vital link between data and decision-making, requiring the design of robust monitoring frameworks, tracking of progress against key indicators, and the translation of findings into actionable insights. The incumbent will be responsible for helping the agency understand what is effective, identifying areas for improvement, and demonstrating the agency's value to key stakeholders and the Palestine Refugee community. The officer will coordinate with and report to the Field Programme Support Officer, contributing to the overall mission of UNRWA's Syria Field Office (SFO).

Duties and Responsibilities:
The incumbent will be responsible for a variety of tasks, including:

• Ensuring a systematic and integrated approach to implementing evidence-based programming to enhance the quality and outcomes of field interventions.
• Providing technical guidance and support across UNRWA’s SFO to strengthen existing monitoring and evaluation frameworks, processes, and practices, ensuring comprehensive data collection, analysis, and reporting.
• Collaborating within the Programme Support Office (PSO) to develop, implement, and analyze evaluation, research, and learning initiatives, including third-party monitoring exercises.
• Leading PSO-related field and process monitoring initiatives.
• Developing and implementing data products, including dashboards, factsheets, maps, and relevant reports (both internal and external) to support communication, reporting, and decision-making processes.
• Establishing a data management system that streamlines processes for data collection, cleaning, validation, and verification to ensure accuracy and reliability.
• Promoting a culture of learning and sharing key lessons learned across relevant teams to enhance program performance and quality.
• Performing other reasonable duties as assigned by the supervisor.

Required Qualifications:
Candidates must possess a university degree from an accredited institution. Additionally, they should have a minimum of three years of relevant experience specifically in monitoring and evaluation, which includes experience in data management, evaluation initiatives, and field and process monitoring. It is also essential for candidates to indicate their current involvement in any outside activities, which may include employment, independent contracting, board memberships, public speaking, teaching, or voluntary work, among others. Misrepresentation of information can lead to disqualification or termination if hired.

Educational Background:
A university degree from an accredited university is required for this position. Specific qualifications related to the job are not detailed in the job posting, but a strong educational background in fields related to monitoring and evaluation, data management, or social sciences may be beneficial.

Experience:
Candidates should have a minimum of three years of relevant experience in monitoring and evaluation, which includes experience in data management, evaluation initiatives, and field and process monitoring. This experience is crucial for effectively fulfilling the responsibilities of the Monitoring and Evaluation Officer role.

Languages:
For this position, proficiency in English and Arabic is required. English and French are the working languages of the United Nations Secretariat, but for this job opening, candidates must demonstrate proficiency in English and Arabic. The required level for each language skill is specified according to the UN Language Framework, with English requiring a minimum of Level II proficiency in reading, writing, listening, and speaking, while Arabic requires Level I proficiency in the same areas.

Additional Notes:
The contract type for this position is a Daily Paid Assignment for up to nine months, with the possibility of extension based on the availability of funds, satisfactory performance, and continuing need. The position is graded at Grade 14, with a daily rate of 35.97 USD. Additional benefits include one day of annual leave and one day of sick leave for each completed month of service. This vacancy is open to both internal and external candidates, but only those residing in Syria and within commuting distance of the duty station with authorization to work in Syria at the time of application are eligible to apply. The agency will not facilitate the issuance of work permits in Syria, and without a valid work permit, the appointment may be rescinded. Preference will be given to registered Palestine refugees and candidates of underrepresented genders to assist the agency in achieving gender parity. UNRWA also welcomes applications from qualified candidates with disabilities. A roster may be created from this selection exercise, allowing successful candidates to be eligible for future appointments to similar posts. All applications must be completed in UNRWA's online e-recruitment system, and late applications will not be accepted. Providing incorrect or misleading information on an application will result in immediate disqualification.