Cloud Network Analyst (Infrastructure Engineering Analyst)

Job Posting Organization:
The World Bank Group is a prominent global institution dedicated to providing financial and technical assistance to developing countries. Established in 1944, it has grown to encompass 189 member countries and operates more than 130 offices worldwide. The organization's mission is to end extreme poverty and promote shared prosperity through sustainable development. The World Bank Group is recognized as one of the largest sources of funding and knowledge for development, working collaboratively with public and private sector partners to invest in innovative projects that address pressing global challenges. For more information, visit www.worldbank.org.

Job Overview:
The Cloud Network Analyst position is a critical role within the Information and Technology Solutions (ITS) Vice Presidential Unit of the World Bank Group. This role is focused on the design, development, implementation, and operation of enterprise cloud network infrastructure. The successful candidate will be expected to combine network engineering expertise with programming skills to work effectively with cloud platforms such as AWS and Azure. The position involves leveraging automation tools and developing custom scripts to enhance network performance and reliability. The analyst will play a key role in maintaining the organization's cloud network infrastructure, ensuring optimal performance, and diagnosing issues across various network components. The role also emphasizes proactive monitoring and reporting, requiring the analyst to create automated alerts for network events and maintain comprehensive documentation for peer and management review. The position offers a collaborative environment where the analyst can develop their skills while contributing to the World Bank's mission of alleviating poverty and promoting prosperity.

Duties and Responsibilities:
The primary responsibilities of the Cloud Network Analyst include:

• Designing, developing, and implementing cloud network infrastructure on platforms such as AWS and Azure.
• Utilizing automation tools and scripting languages (e.g., Terraform, Ansible, Python) to automate network tasks and enhance operational efficiency.
• Monitoring the performance of the cloud network infrastructure and diagnosing issues related to switches, routers, firewalls, and other network components.
• Creating automated reports and alerts for network events to improve proactive monitoring capabilities.
• Updating and maintaining documentation related to network architecture, procedures, and performance reports.
• Handling escalation calls from the Network Operations Center (NOC), performing triage, and resolving issues or escalating them to team members as necessary.
• Traveling to other World Bank Group offices as needed to support knowledge sharing and facilitate deployments.
• Providing on-call support on a rotational basis and being flexible to work shifts, including night shifts if required.

Required Qualifications:
Candidates must possess a Master’s degree with at least 2 years of relevant experience or a Bachelor’s degree with a minimum of 4 years of relevant experience. An equivalent combination of education and experience will also be considered. Network engineering experience is a prerequisite for this position, along with hands-on experience with AWS and Azure network concepts. Candidates should demonstrate proficiency in managing firewalls, Cisco routers, and switches, as well as a solid understanding of network engineering fundamentals and services.

Educational Background:
The educational background required for this position includes a Master’s degree in a relevant field with 2 years of experience or a Bachelor’s degree with 4 years of experience in network engineering or a related area. Candidates with equivalent combinations of education and experience may also be considered. A strong foundation in network engineering principles and practices is essential.

Experience:
The position requires candidates to have a minimum of 2 years of relevant experience for those with a Master’s degree, or at least 4 years of experience for those with a Bachelor’s degree. Experience in network engineering, particularly in large enterprise environments, is crucial. Familiarity with cloud platforms and network automation tools is highly desirable.

Languages:
The mandatory language for this position is English. Proficiency in additional languages is not specified but may be considered an asset.

Additional Notes:
This position is a local recruitment role with a term duration of 2 years. The World Bank Group offers a comprehensive benefits package, including a retirement plan, medical, life, and disability insurance, as well as paid leave, including parental leave. The organization is committed to diversity and inclusion, ensuring equal opportunities for all candidates regardless of gender, identity, religion, race, ethnicity, sexual orientation, or disability. The role may require flexibility in working hours, including night shifts, and candidates should be prepared for on-call support as needed.