ICLA Social Support/ Protection Social Support (x1 position)

Job Posting Organization:
The job posting organization is the Norwegian Refugee Council (NRC), which is dedicated to assisting people affected by displacement. Established in 1946, NRC operates in multiple countries around the world, focusing on providing humanitarian assistance and protection to vulnerable populations. The organization aims to ensure that displaced individuals have access to essential services and support, advocating for their rights and helping them rebuild their lives. NRC employs thousands of staff globally, working in various sectors including education, shelter, and legal assistance, and is committed to upholding humanitarian principles and delivering effective aid.

Job Overview:
The ICLA Social Support position is crucial for the effective implementation of the Information, Counseling and Legal Assistance (ICLA) Programme in the regions of Mai-tsebri, Tselemti, and Dima. The role involves daily engagement with displaced persons, ensuring they receive the necessary support and information regarding civil documentation and legal identity issues. The position requires a proactive approach to community engagement, where the individual will work closely with ICLA officers to facilitate information sessions and outreach activities. The successful candidate will be responsible for managing communication with beneficiaries, addressing their inquiries, and referring them to appropriate ICLA staff for further assistance. This role is essential in promoting awareness and understanding of legal rights among displaced individuals, thereby empowering them to navigate their circumstances more effectively.

Duties and Responsibilities:
The duties and responsibilities of the ICLA Social Support position include acting as a liaison between the community and ICLA staff, leading mobile group information sessions to educate displaced persons about civil documentation and legal identity issues, and responding to community inquiries. The individual will manage communication with beneficiaries, assist in organizing and supporting cases and awareness campaigns, and develop outreach strategies in collaboration with ICLA officers. Additionally, the role involves adhering to NRC policies and donor agreements, ensuring that project activities align with established work plans and budgets. The candidate will also be expected to facilitate community outreach and education initiatives, and perform any other relevant tasks as assigned by the line manager.

Required Qualifications:
Candidates for the ICLA Social Support position should possess strong communication, interpersonal, analytical, and negotiation skills. They must demonstrate the ability to prioritize responsibilities, manage multiple tasks simultaneously, and meet deadlines effectively. Experience in community mobilization activities within a humanitarian or recovery context is essential, along with familiarity in working with government authorities and vulnerable beneficiaries. Skills in case management and conflict resolution are also required, as well as a proactive and goal-oriented approach to work.

Educational Background:
While the specific educational background required for this position is not explicitly stated, candidates are generally expected to have relevant qualifications in social sciences, humanitarian studies, or a related field. A background that demonstrates an understanding of legal assistance and community support mechanisms would be advantageous.

Experience:
The position requires some experience in community mobilization activities, particularly in a humanitarian or recovery context. Candidates should have a demonstrated ability to work effectively with government authorities and vulnerable populations, as well as experience in case management and conflict resolution. This experience is crucial for successfully navigating the complexities of the role and effectively supporting displaced individuals.

Languages:
Fluency in Amharic and Tigrigna is mandatory for this position, as these languages are essential for effective communication with the local community. Proficiency in English is considered an asset, as it may facilitate communication with international staff and stakeholders.

Additional Notes:
The ICLA Social Support position is based in Mai-tsebri, Ethiopia, and may involve working in challenging environments. The role is likely to be full-time, with a focus on community engagement and support. Candidates should be prepared for a dynamic work environment that requires flexibility and creativity in problem-solving. The organization may offer competitive compensation and benefits, although specific details regarding contract duration and seniority level are not provided.