MEAL Manager

Job Posting Organization:
Solidarités International (SI) is an international humanitarian aid association that has been operational for over 40 years. The organization focuses on providing assistance to populations affected by armed conflicts and natural disasters, addressing their basic needs for food, water, and shelter. SI is particularly dedicated to combating diseases linked to unsafe water, which is a leading cause of death globally. The organization operates in 26 countries and employs around 3,200 individuals, including expatriates, national staff, permanent staff at headquarters, and volunteers. SI is committed to professionalism and cultural respect in its interventions.

Job Overview:
The MEAL Manager plays a crucial role in supporting the implementation of SI's humanitarian strategy by overseeing the Monitoring, Evaluation, Accountability, and Learning (MEAL) department. This position involves providing technical and methodological support to program teams, ensuring that a robust Feedback and Complaint system is in place for community engagement. The MEAL Manager is responsible for applying SI's MEAL norms and standards to ensure that programs are needs-driven, impactful, and adaptable to changing contexts. The role also includes participating in work planning and ensuring the quality and execution of programs, suggesting necessary adjustments to maintain relevance in the operational environment. The MEAL Manager will face challenges such as scaling up the MEAL team, managing an increased number of activities, and structuring the department amidst a volatile operational context.

Duties and Responsibilities:
The MEAL Manager's duties include supervising the MEAL department, providing technical support to program teams, ensuring the implementation of a Feedback and Complaint system, applying MEAL norms and standards, participating in work planning, and ensuring the quality of programs. The role also involves scaling up the MEAL team, managing MEAL activities, and adapting to the operational context. Specific responsibilities include strengthening the Feedback and Complaint Response Mechanism (FCRM), enhancing program awareness of MEAL processes, building the capacity of the MEAL team, and maximizing the use of collected data for decision-making.

Required Qualifications:
Candidates must possess a Master's degree in Humanitarian Action, human rights, social science (geography, sociology, anthropology, history), or Political Science. Additionally, candidates should have 0-2 years of experience in the humanitarian sector and 0-2 years of experience in a similar position. Technical skills required include knowledge of designing and implementing MEAL systems, data collection and analysis, establishing accountability mechanisms, and developing MEAL tools and indicators. Strong management, organizational, interpersonal, and communication skills are also essential, along with the ability to work under pressure and adapt to rapidly changing environments.

Educational Background:
A Master's degree in relevant fields such as Humanitarian Action, human rights, social science, or Political Science is preferred for this position. This educational background provides the necessary theoretical foundation and understanding of the complexities involved in humanitarian work and the socio-political context of the regions where SI operates.

Experience:
The position requires candidates to have between 0 to 2 years of experience in the humanitarian sector, with a preference for those who have held similar positions. This level of experience is essential for understanding the operational challenges and dynamics of working in humanitarian contexts, particularly in areas affected by conflict and instability.

Languages:
Fluency in English, both written and spoken, is mandatory for this position. Knowledge of Arabic is considered an asset, as it can facilitate communication and engagement with local communities and stakeholders in the operational area.

Additional Notes:
The position is a short-term contract based in Gaza, specifically in Deir-el-Balah, where SI maintains its office and guesthouse. The salary for this position starts from EUR 2310 gross per month, which includes a base salary and an annual leave allowance. Additionally, a monthly Per Diem of USD 750 is provided, along with coverage for accommodation costs and travel expenses. The organization implements a system of alternating work and time off, with breaks every three months and additional rest days per month worked. Expatriates benefit from a comprehensive insurance package covering healthcare expenses and essential vaccinations. Living conditions in Gaza have improved since the ceasefire, with basic food items available, although prices remain high. The office and guesthouse are powered by solar energy, and internet access is available with occasional limitations.