UN Volunteer Associate Registration and Identity Officer

Job Posting Organization:
The Office of the UNHCR was established on 14 December 1950 by the UN General Assembly. The agency is mandated to lead and coordinate international action to protect refugees and resolve refugee problems worldwide. Its primary purpose is to safeguard the rights and well-being of refugees. The UNHCR strives to ensure that everyone can exercise the right to seek asylum and find safe refuge in another State, with the option to return home voluntarily, integrate locally, or resettle in a third country. As of 31 August 2025, Uganda hosted 1,948,518 registered refugees, making it Africa’s largest refugee hosting country and one of the five largest refugee hosting nations in the world. The UNHCR Sub-Office in Yumbe supports humanitarian response activities in Bidi bidi settlement, which is host to more than 209,145 refugees from South Sudan. The organization is committed to identifying durable solutions for all refugees in Uganda and reducing the risk of statelessness.

Job Overview:
The UN Volunteer Associate Registration and Identity Officer will operate under the delegated authority and supervision of the Senior Protection Officer or designated representative, with technical supervision from the Senior Registration and Identity Management Officer in Kampala. The officer will be responsible for overseeing registration and identity management activities in Yumbe Sub-Office, ensuring individual biographic and biometric enrolment, and the issuance of identity credentials. The role requires a proven experience in planning, implementing, and managing registration activities, as well as managing population data. The officer will ensure that registration processes are inclusive and efficient, while also considering the personal data protection needs of data subjects. The position involves timely recording of vital events of refugees and asylum-seekers in the proGres system, providing technical guidance and training to UNHCR staff and partners, monitoring registration activities for consistency with standard operating procedures, and implementing data quality control activities to prevent fraud. The officer will also facilitate access to services for refugees through trusted identity credentials and prepare population statistics as required.

Duties and Responsibilities:
The duties and responsibilities of the UN Volunteer Associate Registration and Identity Officer include overseeing registration and identity management activities, ensuring individual biographic and biometric enrolment, and issuing identity credentials. The officer will ensure that registration processes are inclusive and efficient, considering personal data protection needs. Responsibilities also include timely recording of vital events in the proGres system, providing technical guidance and training to staff and partners, monitoring and evaluating registration activities, implementing data quality control activities, ensuring refugee identity data supports protection interventions, and facilitating access to services for refugees. The officer will strengthen collaboration with partners on registration and documentation, prepare population statistics, and perform other related duties as required.

Required Qualifications:
The position requires proven experience in planning, implementing, and managing registration activities, as well as managing population data. The candidate should demonstrate understanding of operations relevant to UNHCR, possess technical capabilities or knowledge relevant to UNHCR procedures, and exhibit discretion, political sensitivity, and diplomacy. The officer should have the ability to liaise and coordinate with various actors, manage information objectively and confidentially, and be responsive and client-oriented. Integrity, teamwork, respect for diversity, commitment to continuous learning, effective planning and organizing skills, and strong communication abilities are essential for this role.

Educational Background:
Candidates should possess a relevant educational background that aligns with the responsibilities of the position. This may include degrees or certifications in fields related to international relations, social sciences, or humanitarian work, which would provide the necessary knowledge and skills for effective performance in the role.

Experience:
The position requires a significant level of experience in registration and identity management activities, particularly in humanitarian contexts. Candidates should have a track record of managing population data and implementing registration processes effectively. Experience working with refugees or in similar environments is highly desirable.

Languages:
Proficiency in English is mandatory for this position. Knowledge of additional languages relevant to the refugee population in Uganda, such as Arabic or local languages, would be considered an asset and beneficial for effective communication with diverse groups.

Additional Notes:
The position is classified as a UN Volunteer role, which may involve specific terms of engagement. Yumbe is classified as a Category E family duty station with a 12-week rest and recuperation (R&R) cycle. The living conditions in Yumbe have improved with new office and accommodation facilities, but challenges related to logistics and resource management remain. UNHCR emphasizes staff welfare, including access to healthcare and emergency evacuation options, and maintains security" style="border-bottom: 1px dotted #007bff !important;">security measures for staff living and working in the area.