Caseworker

Job Posting Organization:
The International Rescue Committee (IRC) is a global humanitarian organization that responds to the world's worst humanitarian crises and helps people to survive and rebuild their lives. Established in 1933, the IRC operates in over 40 countries and 26 U.S. cities, providing assistance to refugees and displaced persons. The organization is dedicated to helping individuals and families affected by conflict and disaster, ensuring their safety, health, and self-sufficiency. With a mission to restore hope and dignity to those in need, the IRC employs thousands of staff members worldwide, working collaboratively with local communities and partners to deliver effective programs and services.

Job Overview:
The Caseworker position at the IRC is crucial for aiding refugees and qualified immigrants in achieving a successful resettlement experience. This role involves developing tailored resettlement and self-sufficiency plans that align with the unique needs and preferences of each client. The Caseworker will utilize a wide array of services and resources, including financial, medical, social, and vocational support, to ensure clients can navigate their new environment effectively. Operating under close supervision, the Caseworker will have moderate latitude to exercise independent judgment and initiative in their work. The position requires a proactive approach to client support, ensuring that each individual receives the necessary tools to meet their short-term goals and objectives. Regular assessment and monitoring of client progress are essential to ensure that goals are being met and resources are being utilized effectively. The Caseworker will also engage in team meetings and development activities, contributing to a collaborative work environment that promotes inclusion and team cohesion.

Duties and Responsibilities:
The Caseworker's primary responsibilities include providing comprehensive client support through social service referrals, medical access, and advocacy services. This involves assessing and evaluating each client's distinct needs to develop reasonable integration and self-sufficiency plans. The Caseworker will manage client expectations and ensure that clients are equipped with the basic tools necessary to achieve their goals. Regular monitoring of client progress is required, along with compliance with case file management and reporting requirements, including timely data entry in both hard-copy files and databases. The role also entails regular travel throughout the service delivery area to meet clients and provide necessary services. Participation in program meetings and staff development activities is expected, as well as fostering a culture of ongoing learning and reflection within the team. The Caseworker will also be responsible for promoting IRC values and adhering to IRC policies, ensuring a safe and supportive environment for clients and staff alike.

Required Qualifications:
Candidates for the Caseworker position should possess an undergraduate degree, ideally in Social Work or a related field. Comparable work experience may be considered as a substitute for formal education. Relevant work experience in the human services field, particularly within a non-profit or social services agency, is essential. Candidates should have a minimum of two years of direct service experience with underserved communities, with prior experience working with refugee populations being highly preferred. Strong communication skills, both written and verbal, are necessary, along with the ability to work effectively in a multicultural environment. The ideal candidate will be a self-starter with excellent problem-solving skills, capable of managing multiple tasks and prioritizing effectively in a fast-paced environment. Proficiency in Microsoft Office and strong organizational skills are also required.

Educational Background:
The educational background required for the Caseworker position includes an undergraduate degree in Social Work or a related field. Candidates with equivalent experience in human services may also be considered. The emphasis is on having a solid foundation in social work principles and practices, which will enable the Caseworker to effectively support clients in their resettlement journey.

Experience:
The position requires candidates to have a minimum of two years of relevant experience in providing direct services to underserved communities. Experience in a non-profit or social services agency is preferred, particularly in roles that involve working with refugee populations. Candidates should demonstrate a proven ability to communicate effectively and work collaboratively in a team-oriented environment.

Languages:
Fluency in written and spoken English is mandatory for this position. Additionally, bilingual candidates are preferred, particularly those who speak Dari or Pashto, as this will enhance the Caseworker's ability to communicate with a diverse client base and provide effective support.

Additional Notes:
The working environment for the Caseworker position is a mix of standard office work and hybrid work, with regular travel required in and around the service delivery area. The role necessitates being in the office for three days a week, with the possibility of providing services outside of traditional work hours, including evenings and weekends. The compensation for this position ranges from $26.00 to $27.00 per hour, with pay rates based on various factors such as labor market conditions, job type, and individual candidate experience. The IRC is committed to being an Equal Opportunity Employer, considering all applicants based on merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Benefits for short-term employees in the U.S. include a 403b retirement savings plan with immediate vesting, sick leave, and access to an Employee Assistance Program for staff and their families.