Online Volunteer for Nutritional Teleorientation Calls

Job Posting Organization:
The World Food Programme (WFP) is the largest humanitarian organization in the world, dedicated to saving lives in emergencies and providing food assistance to build pathways towards peace, stability, and prosperity for populations recovering from conflicts and disasters, as well as the impacts of climate change. Established in 1961, WFP operates in over 120 countries and territories, employing nearly 21,000 staff members globally. The organization aims to eradicate hunger and improve nutrition, particularly among women and children, while also supporting smallholder farmers to enhance productivity and reduce losses. WFP's mission is driven by a commitment to address the root causes of hunger and to provide immediate relief in times of crisis, while also working towards long-term solutions that empower communities and individuals.

Job Overview:
The primary purpose of this position is to contribute to improving the nutritional status of individuals affected by tuberculosis through the provision of a basic food basket, educational activities, and nutritional assessments aimed at supporting their comprehensive recovery. The overarching goal is to deliver timely and varied food services to tuberculosis-affected individuals via a food card mechanism, nutritional guidance, and effective communication for appropriate usage. This role involves implementing a timely food assistance system for affected individuals using electronic food cards, alongside nutritional education and communication strategies. The unique features of this approach include timely intervention, user empowerment for smart purchasing, and the security" style="border-bottom: 1px dotted #007bff !important;">security and confidentiality of information. The main objective is to provide complementary and varied nutrition during treatment, facilitating access to healthy products through electronic cards, which will be enabled for the purchase of food and non-alcoholic beverages in accordance with MINSA guidelines. This system will be complemented by nutritional education and monitoring to maximize its impact on the well-being of the beneficiaries.

Duties and Responsibilities:
As an online volunteer for the nutritional teleorientation calls, you will be responsible for participating in training sessions regarding the project framework, nutritional content, and activity flow. You will conduct teleorientation calls to the population assisted by the WFP intervention, ensuring high-quality guidance and respectful treatment during these interactions. It is essential to accurately record information in the MoDa platform, following the instructions provided by the WFP team. You will also be required to report any situations or incidents to the WFP team and safeguard personal data and confidentiality in compliance with WFP's protection policies.

Required Qualifications:
Candidates should possess strong communication skills, particularly in providing clear and respectful guidance over the phone. A background in nutrition, health, or a related field is preferred, along with the ability to work effectively in a team and independently. Familiarity with data entry and management systems is also beneficial, as is a commitment to maintaining confidentiality and ethical standards in handling sensitive information.

Educational Background:
A degree or relevant coursework in nutrition, public health, social work, or a related field is highly desirable. Candidates with experience in community health or nutrition education will be given preference, as this role requires a solid understanding of nutritional principles and the ability to convey this information effectively to beneficiaries.

Experience:
While prior experience in telecommunication or nutritional counseling is advantageous, it is not strictly required. However, candidates should demonstrate a willingness to learn and adapt to the specific needs of the population served. Experience working with vulnerable populations or in humanitarian settings will be considered a plus.

Languages:
Fluency in Spanish is mandatory, as the role involves direct communication with Spanish-speaking beneficiaries. Proficiency in English or other languages may be considered beneficial but is not required for this position.

Additional Notes:
This is a volunteer position, and the duration of the contract is not specified. The role is designed to be flexible, allowing volunteers to contribute remotely. The position is part-time, and volunteers are expected to commit to a schedule that accommodates both their availability and the needs of the project. Compensation is not provided, as this is a volunteer role, but participants will gain valuable experience in the humanitarian sector and contribute to meaningful work that supports individuals affected by tuberculosis.