Chargé d’administration

Job Posting Organization:
Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States. Established to serve those in need, CRS operates in more than 100 countries, providing assistance without regard to race, religion, or nationality. The organization focuses on various areas including emergency response, health, agriculture, education, microfinance, and peacebuilding. CRS is committed to safeguarding children and vulnerable adults from abuse and exploitation, and it welcomes individuals from all faiths and secular traditions who share its values and commitment to service.

Job Overview:
The Chargé d’administration will coordinate the provision of responsive, efficient, and effective administrative services in support of the mission of Catholic Relief Services (CRS) to serve poor and vulnerable people. This role is crucial in ensuring that the management of resources and the delivery of quality services are integrated into administrative systems, policies, and procedures. The position is based in Goma, where the Chargé d’administration will be responsible for aligning administrative processes with agency standards and donor regulations, ensuring compliance with local laws, and maintaining effective communication with relevant external stakeholders. The role also involves coordinating the use of office resources and ensuring a safe working environment, as well as supporting travel logistics for employees and visitors.

Duties and Responsibilities:
The Chargé d’administration will have a variety of key responsibilities including coordinating and writing reports on activities and resources necessary for the provision of quality administrative support services. This includes ensuring that administrative systems, processes, and policies are aligned with agency standards and donor regulations. The individual will engage with external stakeholders such as government officials and service providers to manage administrative issues and ensure that necessary permits and documentation are current. Additionally, the Chargé d’administration will coordinate the effective use of office assets and facilities, ensure compliance in the procurement of office supplies, identify security" style="border-bottom: 1px dotted #007bff !important;">security issues, and maintain a safe work environment. The role also involves coordinating travel and logistics support for staff and visitors, planning events such as delegation visits and training workshops, and acting as the primary contact for invoice collection and payment processing.

Required Qualifications:
The position requires a secondary school diploma as a minimum, with a preference for a bachelor's degree in business administration or a related field. Candidates should have a minimum of 3 to 5 years of professional experience in administrative support roles with increasing responsibilities. Proficiency in MS Office software (Excel, Word, PowerPoint, Visio) and information management systems is essential. Experience with local or international NGOs is a plus, and additional training may substitute for some experience.

Educational Background:
A secondary school diploma is mandatory, while a bachelor's degree in business administration or a relevant field is preferred. This educational background is essential to ensure that the candidate possesses the necessary knowledge and skills to perform the administrative functions effectively.

Experience:
Candidates should have a minimum of 3 to 5 years of professional experience in administrative support roles. This experience should demonstrate increasing responsibilities and competencies in managing administrative tasks, ensuring compliance with regulations, and effectively coordinating resources and services.

Languages:
Fluency in French (both written and spoken) is required, along with proficiency in local languages. Knowledge of English is considered an asset, enhancing communication capabilities within the organization and with external stakeholders.

Additional Notes:
The position is not supervisory in nature, and the Chargé d’administration will work closely with various internal teams including Operations Managers, Program Managers, project teams, and all staff. Externally, the role involves collaboration with Caritas, other NGOs, and state services. The successful candidate must be prepared to travel up to 25% of the time. CRS emphasizes personal responsibility, integrity, trust-building, collaboration, and a commitment to learning among its staff. The organization is an Equal Opportunity Employer and prioritizes candidates who are citizens or permanent residents of the countries where CRS operates.