Technical Officer, Quality Improvement

Job Posting Organization:
FHI 360 is a global nonprofit organization that, since its establishment, has been dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions for human development. The organization operates in more than 60 countries and employs over 4,000 staff members worldwide. FHI 360 focuses on various sectors including health, education, and economic development, and is committed to addressing the most pressing challenges faced by communities globally. The organization is particularly known for its work in public health, including initiatives aimed at combating HIV/AIDS, malaria, and maternal and child health issues. FHI 360's mission is to improve the health and well-being of people in the communities it serves, ensuring that all individuals have access to quality health services and opportunities for a better life.

Job Overview:
The Technical Officer, Quality Improvement (TO,QI) will play a crucial role in the EpiC MNCH/N project, which aims to enhance maternal, newborn, child health, and nutrition services in Bauchi State. This position involves providing technical, programmatic, and quality improvement support to ensure the effective implementation of health interventions at primary healthcare (PHC) facilities and community levels. The TO will work closely with the Senior Technical Officer, Quality Improvement/PHC Integration, and will also collaborate with the Senior Technical Officer, Strategic Information for monitoring and evaluation tasks. The role is designed to strengthen integrated health services and improve health outcomes for vulnerable populations, particularly in the context of Nigeria's public health challenges. The TO will be responsible for supporting the rollout of high-impact interventions, ensuring adherence to clinical protocols, and engaging with community stakeholders to promote health service uptake.

Duties and Responsibilities:
The Technical Officer will be responsible for a variety of tasks including: providing day-to-day technical support for the implementation of maternal, newborn, child health, and nutrition (MNCH/N) interventions; supporting the integration of MNCH/N services within the PHC system; conducting quality improvement cycles to identify service delivery gaps and implement corrective actions; participating in joint supportive supervision with PHC teams; ensuring the correct use of clinical and nutrition protocols; supporting data collection and validation for MNCH/N indicators; conducting routine data quality checks; participating in review meetings and contributing to learning briefs; collaborating with PHC staff and community health workers to drive service uptake; and contributing to training and mentorship efforts for facility and community-level teams. The TO will also perform other duties as assigned that align with the objectives of the role.

Required Qualifications:
Candidates must possess a Bachelor’s degree in Nursing, Midwifery, Public Health, Community Health, or a related field. Additionally, applicants should have at least 4 years of experience in supporting maternal, newborn, child health, nutrition, primary healthcare, or HIV programs. Familiarity with Nigeria's primary healthcare systems and community structures is preferred. Experience with data management and monitoring and evaluation tools is highly desirable, as is a strong background in District Health Information Systems (DHIS2). Prior work experience in a non-governmental organization (NGO) or government agency, particularly in public health or health systems strengthening programs, is an advantage.

Educational Background:
The educational requirement for this position includes a Bachelor’s degree in a relevant field such as Nursing, Midwifery, Public Health, or Community Health. This educational background is essential to ensure that the candidate has the necessary knowledge and skills to effectively support health programs and interventions.

Experience:
The position requires a minimum of 4 years of relevant experience in supporting health programs, particularly in maternal, newborn, child health, nutrition, or HIV initiatives. Candidates should have a proven track record of working within public health systems and should be familiar with the challenges and dynamics of health service delivery in Nigeria.

Languages:
Proficiency in English is mandatory for this position, as it is the primary language of communication within the organization and for reporting purposes. Knowledge of local languages spoken in Bauchi State would be considered an asset, as it would facilitate better communication with community members and stakeholders.

Additional Notes:
This position is based in various Local Government Area (LGA) offices within Bauchi State, Nigeria, and may require travel of 50% to 70% to different locations for field activities and stakeholder engagement. The role is full-time and involves working in a typical office environment, with the expectation of spending long hours on a computer. FHI 360 is committed to safeguarding and providing a safe environment for all employees and beneficiaries, and adheres to strict safeguarding policies to protect vulnerable populations from exploitation and abuse. The organization is an equal opportunity employer and encourages applications from all qualified individuals.