Fundraising Operations and Management Officer

Job Posting Organization:
Mercy Corps is an organization driven by the belief that a better world is possible. Established with a mission to alleviate suffering, poverty, and oppression by helping people build secure, productive, and just communities, Mercy Corps operates in over 40 countries worldwide. The organization is committed to diversity and inclusion, recognizing that diverse teams are more effective in achieving lasting change. Mercy Corps employs a workforce of approximately 5,000 individuals who are dedicated to making a positive impact in the communities they serve. The organization focuses on innovative solutions to complex challenges, emphasizing collaboration and partnership with local communities and stakeholders.

Job Overview:
The Fundraising Operations and Management Officer plays a crucial role within the Private Giving & Engagement (PG&E) department of Mercy Corps. This individual contributor position is responsible for enhancing and standardizing fundraising operations, systems, and operational readiness across the department. The Officer operates with a high degree of autonomy, ensuring that fundraising teams are well-supported through effective onboarding, documentation, systems, and operational processes. This role is pivotal in operational planning and enablement, collaborating closely with fundraising leadership, Finance, Legal, Technology, and external vendors to ensure compliant, efficient, and scalable fundraising practices. The Officer will also manage core operational responsibilities while providing project management support to the director" style="border-bottom: 1px dotted #007bff !important;">Deputy Director of Fundraising Strategy and Operations, helping to advance departmental strategy and facilitate complex, cross-functional projects.

Duties and Responsibilities:
The essential responsibilities of the Fundraising Operations and Management Officer include developing and maintaining onboarding resources for PG&E, managing annual U.S. state charitable registrations, and monitoring external fundraising developments to provide operational recommendations. The Officer will assess new fundraising approaches, document impacts and resource needs, and advise leadership accordingly. Additionally, the role involves coordinating annual PCI attestations, maintaining centralized fundraising operations documentation, and managing invoice processing and financial administration tasks. The Officer will also support cyclical projects, provide project management assistance to the Deputy Director, and identify potential projects that align with departmental goals. Other duties may be assigned as necessary.

Required Qualifications:
Candidates for this position must possess a Bachelor’s degree or equivalent professional experience, along with a minimum of 3 years of experience in a nonprofit or mission-driven organization, ideally in fundraising operations or compliance. Familiarity with U.S. charitable registration and fundraising regulatory requirements is essential. The ideal candidate should have demonstrated experience in analyzing and communicating compliance or operational requirements, with strong skills in synthesizing complex information into clear guidance. Project management skills are a plus, and proficiency in Microsoft Office and M365 tools is required. Excellent written, verbal, problem-solving, and interpersonal skills are also necessary for success in this role.

Educational Background:
The educational background required for the Fundraising Operations and Management Officer position includes a Bachelor’s degree in a relevant field or equivalent professional experience. This educational foundation should provide the candidate with the necessary skills and knowledge to navigate the complexities of fundraising operations and compliance within a nonprofit context.

Experience:
The position requires at least 3 years of relevant experience in a nonprofit or mission-driven organization, with a focus on fundraising operations, compliance, or related fields. Candidates should have a proven track record of successfully managing operational processes and supporting fundraising initiatives, demonstrating their ability to work effectively in a dynamic environment.

Languages:
While the job description does not specify mandatory languages, proficiency in English is essential for effective communication within the organization and with external stakeholders. Additional language skills may be beneficial, particularly in regions where Mercy Corps operates, to enhance collaboration and engagement with diverse communities.

Additional Notes:
This position does not have supervisory responsibilities and reports directly to the Deputy Director of Fundraising Strategy and Operations. Mercy Corps emphasizes accountability to program participants, community partners, donors, and stakeholders, adhering to international standards in relief and development work. The organization is committed to equal employment opportunities and safeguarding principles, ensuring a respectful and inclusive work environment for all team members. The role may involve ongoing learning opportunities, allowing team members to dedicate time to personal and professional growth.