Internship

Job Posting Organization:
The UNHCR, the UN Refugee Agency, was established to protect the rights and well-being of refugees and displaced persons. Since its inception, UNHCR has been dedicated to ensuring that everyone has the right to seek asylum and find safe refuge in another state. The organization operates in over 130 countries, providing critical support to millions of refugees and displaced individuals. In Malaysia, UNHCR has been active since 2017, focusing on building partnerships with the private sector to secure financial contributions that support its mission. The organization has grown significantly, with over 50,000 individual donors contributing to its efforts, which directly benefit over 180,000 refugees in the country. UNHCR's mission is to provide protection and assistance to those in need, and it continually seeks to expand its supporter base to ensure sustainable funding for its programs.

Job Overview:
The internship-position" style="border-bottom: 1px dotted #007bff !important;">internship position at UNHCR Malaysia is designed to support the organization's Private Sector Partnerships (PSP) program, particularly in the area of digital donor recruitment and communication. The intern will play a crucial role in enhancing the organization's online presence and engagement with potential donors through various digital platforms. This position requires a proactive approach to identifying opportunities for fundraising and donor engagement, utilizing digital tools and strategies to optimize performance and meet the organization's objectives. The intern will work closely with the PSP team to develop and implement effective marketing" style="border-bottom: 1px dotted #007bff !important;">digital marketing campaigns that resonate with the target audience and drive financial support for UNHCR's programs.

Duties and Responsibilities:
The intern will be responsible for a variety of tasks aimed at enhancing UNHCR's digital outreach and donor engagement. Key responsibilities include:

• Reviewing, digitizing, and adapting web content from both local and global perspectives to enrich the content across various digital platforms, including emails, websites, and social media channels such as Facebook, Instagram, and YouTube.
• Analyzing user journeys and social media insights to optimize engagement and conversion performance, implementing strategies to increase donor acquisition and retention.
• Producing and coordinating digital assets in collaboration with UNHCR offices and external partners to ensure effective execution of campaigns.
• Assisting in determining promotional tactics to enhance web traffic and engagement, aligning with the program's objectives and conversion goals.

Required Qualifications:
To qualify for this internship, candidates must meet specific eligibility criteria, including being a recent graduate or a current student in a relevant field of study. Candidates should have completed at least two years of undergraduate studies in a discipline that aligns with UNHCR's mission. Additionally, proficiency in Microsoft Office 360 (Excel, Word, PowerPoint, and Outlook) is required, along with familiarity with digital and social media management. Experience in photo and video editing using tools such as Canva, Capcut, or Adobe Creative Suite is also desirable, as it will enhance the intern's ability to create engaging content for various platforms.

Educational Background:
Candidates must have completed at least two years of undergraduate studies in a field relevant to the work of UNHCR. This could include areas such as international relations, communications, marketing, or social sciences. Recent graduates who have completed their studies within the last two years are also eligible to apply, provided they meet the other criteria outlined in the job description.

Experience:
The internship is designed for individuals who may not have extensive professional experience but possess a strong academic background and relevant skills. Candidates should ideally have some experience in digital marketing, social media management, or related fields, whether through internships, volunteer work, or academic projects. This position is particularly suited for those looking to gain practical experience in a non-profit organization and develop their skills in donor engagement and digital communication.

Languages:
The mandatory language for this position is English, as it is the primary language used for communication within UNHCR and in its outreach efforts. Proficiency in Malay is also required, as it is essential for engaging with local donors and stakeholders. While not mandatory, knowledge of additional languages could be beneficial and enhance the intern's ability to connect with a broader audience.

Additional Notes:
This internship is a full-time position, requiring 40 hours of work per week, with working hours from 9:00 AM to 5:00 PM, Monday to Friday. The internship is expected to last for three months, starting in March 202

• Interns who do not receive financial support from an outside party will receive a monthly allowance of MYR 2,228.74 to help cover living expenses. It is important for applicants to demonstrate their eligibility to reside and work in Malaysia at the time of application, as obtaining and renewing visas and residence permits is the intern's responsibility. Additionally, interns must arrange their own medical insurance for the duration of the internship.