Operational HR Adviser

Job Posting Organization:
NORCAP is part of the Norwegian Refugee Council (NRC), an organization dedicated to addressing humanitarian, peacebuilding, and development challenges. NRC was established to provide assistance to people affected by displacement and crises. The organization operates in multiple countries around the world, focusing on providing support and solutions to those in need. NRC values diversity, equity, and inclusion, and aims to create a positive working culture where all employees feel valued and empowered. The organization has a strong commitment to safety and wellbeing, ensuring that all employees adhere to its core values of being dedicated, innovative, inclusive, and accountable.

Job Overview:
The Operational HR Adviser serves as the HR and security" style="border-bottom: 1px dotted #007bff !important;">Security focal point for experts during their assignments. This role is crucial in supporting the thematic units within the department, which collectively work towards delivering on specific projects as defined by their mandates and social contracts. The position is part of a pooled team managed within the HR NORCAP section, aimed at enhancing efficiency, equity, access, and flexibility in service delivery. The pooled team structure allows for shared responsibilities and the ability to adapt to changing workloads and priorities. The Head of Unit ultimately determines how tasks are allocated among team members. This position is exclusively for internal candidates, defined as those currently employed by NRC or those who have worked with NRC within the last two years. It is a temporary role with a six-month contract based in Oslo, Norway, under a national employment contract.

Duties and Responsibilities:
The Operational HR Adviser will oversee Employment Relationship Management in accordance with NORCAP procedures. Key responsibilities include managing the assignment process flow within the HR Management System (People), contributing to the internal recruitment process for experts in NORCAP's pool, ensuring accurate compensation for experts on assignment, and managing onboarding and offboarding processes. This includes ensuring completion of mandatory training and pre-assignment tasks, collecting performance evaluations, addressing performance issues, and organizing debriefs. The adviser will liaise with host agencies, issue contracts, arrange travel, and provide necessary support to experts. Additionally, the adviser will serve as the security focal point, responsible for routine and emergency communications with experts, ensuring timely reporting from experts, and maintaining organized and secure records of expert documentation.

Required Qualifications:
Candidates must possess higher relevant education, such as a Bachelor’s or Master’s degree, preferably in HR, Management, Business, or a related field. Relevant work experience may compensate for educational requirements. A minimum of three years of relevant work experience is required, with a strong emphasis on experience in Human Resources. Candidates should demonstrate strong organizational and administrative skills, proven leadership capabilities, and a working knowledge of IT operational systems. Understanding the challenges of working in an international context, along with critical thinking and problem-solving skills, is essential. Good cross-cultural communication and interpersonal skills are also necessary, as is the ability to work independently and under pressure. Fluency in English, both written and spoken, is mandatory, while fluency in additional languages is considered an asset.

Educational Background:
The position requires candidates to have a higher relevant education, ideally a Bachelor’s or Master’s degree in fields such as Human Resources, Management, Business, or equivalent disciplines. While formal education is preferred, relevant work experience may be accepted as a substitute for educational qualifications, emphasizing the importance of practical knowledge and skills in the field.

Experience:
Candidates should have a minimum of three years of relevant work experience, particularly in Human Resources. This experience should encompass various aspects of HR management, including recruitment, employee relations, and performance management. Familiarity with international HR practices and the ability to navigate complex organizational structures will be advantageous.

Languages:
Fluency in English is mandatory for this position, both in written and spoken forms. While English proficiency is essential, candidates who possess fluency in additional languages will have an advantage, as this can enhance communication and collaboration in diverse international contexts.

Additional Notes:
This is a temporary position with a six-month contract based in Oslo, Norway, under a national employment contract. The role is intended for internal candidates only, specifically those currently employed by NRC or those who have worked with NRC within the last two years. The position offers a central location in downtown Oslo, flexible working hours, and a hybrid working model. The organization is committed to providing rewarding work that addresses significant humanitarian and development challenges. Candidates should be prepared for a full background check as part of the recruitment process, and an approved health certificate will be required prior to the commencement of the contract and assignment. Feedback will be provided to all applicants within four weeks after the closing date of the advertisement.