Interpreter / Protection Clerk

Job Posting Organization:
The job posting organization is UNHCR, the United Nations High Commissioner for Refugees, which was established in 195

• Its mission is to safeguard the rights and well-being of refugees, to ensure that everyone has the right to seek asylum and find safe refuge in another state, and to return home voluntarily. UNHCR operates in over 130 countries and has a workforce of more than 18,000 staff members. The organization is dedicated to providing protection and assistance to refugees and displaced persons, working closely with governments, NGOs, and other partners to promote durable solutions for those affected by forced displacement.

Job Overview:
The Interpreter/Protection Clerk position is crucial for supporting UNHCR's protection activities in Thailand, particularly in the Mae Sot area, which is home to many refugees from Myanmar. The role involves providing interpretation and clerical support to facilitate communication between UNHCR staff, refugees, and various stakeholders, including camp leadership and local authorities. The incumbent will assist in case management processes, ensuring that refugees receive the necessary support and services. This position requires a strong commitment to promoting the rights and inclusion of refugees, as well as the ability to work effectively in a challenging environment. The role also involves regular field visits to engage with the refugee community, gather information, and provide essential services, thereby playing a vital part in the implementation of UNHCR's protection strategies.

Duties and Responsibilities:
The duties and responsibilities of the Interpreter/Protection Clerk include providing interpretation and translation services during interviews and meetings, assisting in case management activities such as collecting and updating information, and supporting the distribution of Core Relief Items. The incumbent will conduct regular field visits to share information with refugees, monitor community concerns, and report on protection issues. Additionally, the role involves maintaining organized filing systems, drafting correspondence, and ensuring timely data entry in relevant databases. The position requires collaboration with various stakeholders to promote access to state services and enhance the inclusion of refugees in national systems. The incumbent will also accompany senior staff during meetings and provide interpretation as needed, ensuring effective communication and understanding between all parties involved.

Required Qualifications:
Candidates must have completed secondary education as a minimum requirement, with post-secondary training or a certificate in fields such as Business Administration, Education, Social Work, or Translation being desirable. Fluency in English and either Karen, Burmese, or Kayah (Karenni) is mandatory, while a working knowledge of Thai is essential. Strong interpersonal and communication skills, as well as proficiency in computer applications such as MS Office, are required. Familiarity with UNHCR's administrative and protection procedures is an asset, and completion of UNHCR-specific training is advantageous.

Educational Background:
The educational background required for this position includes a minimum of a high school diploma. Candidates with a bachelor's degree or higher in relevant fields will be preferred. Additional training or certifications in areas related to social work, translation, or administration will be considered beneficial for applicants.

Experience:
The position requires at least one year of relevant experience for candidates with a high school diploma. Those with a bachelor's degree or higher may qualify with less experience. Experience in a humanitarian or protection-related field is advantageous, particularly in roles that involve direct interaction with refugees or vulnerable populations.

Languages:
Fluency in English is mandatory, along with proficiency in either Karen, Burmese, or Kayah (Karenni). A working knowledge of Thai is essential for effective communication in the local context. Knowledge of additional languages may be considered an asset but is not required.

Additional Notes:
This position is classified under the UNOPS LICA3 level and is expected to last from March 1, 2026, to December 31, 202

• It is a full-time role based in Mae Sot, Thailand, and is not remote. The position is open to both national and international applicants, and candidates should be prepared to work in a challenging environment that requires adaptability and resilience. The role is family-friendly, and the hardship level is classified as A, indicating a lower level of hardship compared to other locations.